Our home cover products

Offering you different ways to protect your home

Explore our Home Insurance products

If something happens to your home or possessions, you want to know you can get back on your feet quickly.

Our Home Insurance can cover you for the structure of your home, your belongings, or both. So whether your property's damaged by flood water, or your home's been broken into, you can relax. We’re here to help.

AvivaPlus Home Insurance

Combined Buildings and Contents insurance for home-owners.

Explore Home Insurance

Heating and Boiler Cover

Protect your heating, plumbing and electrics in the event of damage or breakdown with our Heating and Boiler Cover.

Explore our cover

Buildings Insurance

From porches to patios, our Buildings Insurance helps to protect the structure of your property.

Explore Buildings Insurance

Contents Insurance

From gadgets to grandfather clocks, our Contents Insurance can help to protect your prized possessions.

Explore Contents Insurance

How the Home Insurance claims process works

You can make a claim online or over the phone - 24 hours a day, 7 days a week.

1

Keep your documents handy

Before making a claim, make sure you have your insurance policy number and any receipts, quotes or invoices close by.

2

Contact us

If there’s an emergency call us on 0345 030 6945 1, lines are open 24/7.

Or, you can log in to MyAviva, follow the instructions – and we’ll take care of the rest.

3

We’ll get in touch

If it’s an emergency we aim to get everything sorted as soon as possible. If you make a claim online, we aim to get back to you within 2 hours.

Make a claim

Contact us

Need help? Give us a call.

0800 068 5984

Monday to Friday: 8:00am - 8:00pm

Saturday: 8:30am - 5:00pm

Sunday: 10:00am - 4:00pm

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.