Our home insurance products

Offering you different ways to help protect your home

Explore our Home Insurance products

If something happens to your home or possessions, you want to know you can get back on your feet quickly.

Our Home Insurance can cover you for the structure of your home, your belongings, or both. So whether your property's damaged by flood water, or your home's been broken into, we’re here to help.

How the Home Insurance claims process works

You can make a new claim online or over the phone - 24 hours a day, 7 days a week.

Step 1

Keep your documents handy

Before making a claim, make sure you have your insurance policy number and any receipts, quotes or invoices close by.

Step 2 of 3

Contact us

If there’s an emergency call us on 0345 030 6945 Footnote [1], lines are open 24/7.

Or, you can log in to MyAviva, follow the instructions – and we’ll take care of the rest.

Step 3

We’ll get in touch

If it’s an emergency we aim to get everything sorted as soon as possible. If you make a claim online, we aim to get back to you within 2 hours.

Still need help?

If you’ve still got a question, find out how to get in touch on our contact us page.