Family Personal Accident Plan

Sorry, this isn’t currently available to new customers

Cover the unexpected

If you have Family Personal Accident Plan with us, you’re in the right place to find information about your existing policy.

Full details of your cover are available in the policy documents sent to you.

These plans are currently not available to new customers.

Our plan

What's covered
  • Wide range of cover
    Accidental death, permanent injury, amputation of arms and legs, loss of sight and hearing all covered
  • 3 levels of cover
    With 3 options, you can get cover that suits you. Check our policy document for full details
  • From £3.94 a month
    Premiums differ depending on who’s covered, and which level of cover you choose
  • Worldwide cover
    As long as your main residence is in the UK. Anyone else covered will need their main residence to be in the UK too
  • No medical required
    With no medical assessment needed, you’re covered for accidents the moment we confirm your payment details

What's not covered

  • Illness and other causes
    Sickness and disease isn’t covered, unless it was directly caused by an accident, other losses of function that aren't caused by an accident also won't be covered 
  • Motorcycle use
    Accidents caused by driving or riding a motorbike aren’t covered by this policy 
  • Suicide and self-inflicted injuries
    If your accident is because of a suicide attempt or a self-inflicted injury you won’t be covered
  • Reckless or dangerous behaviour
    If your accident is due to reckless or dangerous behaviour you won’t be covered – this includes drug use and driving under the influence of drink or drugs
  • Professional sports
    Taking part in or training for any sport as a professional sportsperson isn’t covered

Take a look at our policy booklet for full details of what's not covered.

Read our Family Personal Accident Plan Policy Booklet PDF (635KB)

How to claim

Get your payment as quickly as possible.


Let us know

Register you claim with us by calling
0800 051 5175 1 between 9.00am – 5.00pm Monday to Friday.


Expert review

Our team of experts will review the claim and be in contact if they need any more information.


Receive payment

We’ll pay the insured person directly, unless they’re under 16 in which case we’ll pay the parent or guardian on the policy.

Contact us

Still need help? Give us a call.

0800 051 8998

Monday to Friday: 9:00am - 5:00pm

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.