Already have an annuity with us?
Once you’ve taken out an annuity with us, you can manage your policy quickly and easily online, or get in touch with our specialist team. Find out how to get the help you need.
Manage your plan online
- Check your annuity details
- Get great offers on our products
If a policyholder dies
Changing your address or name
Changing bank account
Divorce and separation
Paying UK tax while living abroad
RPI, LPI and fixed escalation
With Profits Pension Annuity
Power of attorney
Converting other pensions
Letters of authority
Speak to a member of our specialist team.
Notify us of a death - calling from UK
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Saturdays and Sundays: Closed
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.
Take a look at our library of helpful articles and guides.
The world of pensions
Understanding how different types of pensions work may help you decide which one (or ones) might suit you.
Coronavirus and your retirement
If you’re planning to retire in 2020, we explain how the coronavirus pandemic could affect your pension.
Is your retirement age on target?
Blackadder’s Baldrick was famous for having one. But do you have a plan, cunning or otherwise, for your retirement age?
Need a helping hand with your finances?
Financial guidance is free and helps you understand what you could do with your money.
Stop your pension from running out early
Before taking an income from your pension pot, make sure there's enough in there to see you through retirement.
What is equity release?
Equity release is a big financial commitment, so understanding what it would mean for you and your family is really important.
Pensions for the self-employed
Don’t let saving for your future slip any further down your priority list: here’s what you need to know about paying into a pension if you’re self-employed.
Is it ever too late to start saving?
No matter your age, with a workplace pension you'll benefit from a tax-free lump sum and maybe even employer contributions.
Busting those equity release myths
There are a lot of ifs and buts surrounding our equity release product. We're here to help you separate the facts from the fiction.
Find your lost pensions
Keeping track of pensions from jobs gone by can be tricky. But pinning down those lost pensions may make it easier when you’re retirement planning.
Thinking about taking an income from your personal or workplace pension?
We look at the things to consider before you take your money from your personal or workplace pension, including the potential impact of coronavirus on your pension fund.
The pandemic and your workplace pension
If you’re wondering what the coronavirus pandemic could mean for your workplace pension, read on.
Has lockdown affected your monthly budget?
Lockdown has brought many changes to our lives, but how has it changed your spending and saving habits?
Understanding your pension statement
What’s in your pension statement and how often is comes will all depend on the type of pension you have.
Pension scams to look out for
With so many scammers around, there are things you can look out for to keep your hard-earned pension money safe.
Understanding inheritance tax
Planning what to leave your loved ones? See if you can reduce any inheritance tax that may be due.