< Manage your retirement policies

Manage your annuity policy

Keep it working for you

Already have an annuity with us?

Once you’ve taken out an annuity with us, you can manage your policy quickly and easily online, or get in touch with our specialist team. Find out how to get the help you need. 

Manage your plan online

  • Check your annuity details
  • Get great offers on our products

Useful information

If a policyholder dies

Changing your address or name

Changing bank account

Divorce and separation

Taxation

Paying UK tax while living abroad

P60

RPI, LPI and fixed escalation

With Profits Pension Annuity

Power of attorney

Converting other pensions

Letters of authority

Contact us

Speak to a member of our specialist team.

General enquiries

0800 092 3711

Monday to Friday: 8:00am - 6:00pm

Notify us of a death - calling from UK

0800 068 6800

Monday to Friday: 8:00am - 6:00pm

Saturdays and Sundays: Closed

Notify us of a death - calling from abroad

+44 1603 603 892

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Important information

For our joint protection, telephone calls may be monitored and will be recorded and saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free.