Already have an annuity with us?
Once you’ve taken out an annuity with us, you can manage your policy quickly and easily online, or get in touch with our specialist team. Find out how to get the help you need.
Manage your plan online
- Check your annuity details
- Get great offers on our products
If a policyholder dies
Changing your address or name
Changing bank account
Divorce and separation
Paying UK tax while living abroad
RPI, LPI and fixed escalation
With Profits Pension Annuity
Power of attorney
Converting other pensions
Letters of authority
Speak to a member of our specialist team.
Notify us of a death - calling from UK
Monday to Friday: 8:00am - 6:00pm
Saturdays and Sundays: Closed
1For our joint protection, telephone calls may be monitored and will be recorded and saved for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free.