Already have an annuity with us?

Once you’ve taken out an annuity with us, you can manage your policy quickly and easily online, or get in touch with our specialist team. Find out how to get the help you need. 

Manage your plan online

  • Check your annuity details
  • Get great offers on our products

Useful information

If a policyholder dies

Changing your address or name

Changing bank account

Divorce and separation


Paying UK tax while living abroad


RPI, LPI and fixed escalation

With Profits Pension Annuity

Power of attorney

Converting other pensions

Letters of authority

Contact us

Speak to a member of our specialist team.

General enquiries

0800 096 8281

Monday to Friday: 8:00am - 6:00pm

Notify us of a death - calling from UK

0800 096 8281

Monday to Friday: 8:00am - 6:00pm

Saturdays and Sundays: Closed

Notify us of a death - calling from abroad

+44 1603 603 892

Monday to Friday: 8:00am - 6:00pm

Saturday and Sunday: Closed

Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free.

Retirement articles

Take a look at our library of helpful articles and guides.

Aviva Life & Pensions UK Limited. Registered in England No. 3253947. Registered office: Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number: 185896.