I need to tell you about a change of name

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Your details

We'll always try to use your preferred title when getting in touch with you. But there might be some situations where this isn't possible whilst we're in the process of updating our systems.

If the email address you provide isn’t the same as the one we’ve got saved for you, we’ll get in touch by phone or post instead.

This can be things like needing your documents in an alternative format, or requiring additional support with communications due to being hard of hearing or needing a translator.

Security check

As a security measure we will need to run an electronic check against your details. This leaves a soft footprint on your credit history but does not impact it in any way. By selecting "I consent" and submitting this form, you consent to this check if it is required.

If we aren't able to validate your name electronically we will need to see proof of the change of name, if this happens we will contact you and advise what we need to see.

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.