Aviva Distinct Home Insurance

We get it – your home is central to your life. It’s more than a house; it’s unique and reflects who you are. That's why we offer flexible cover to suit you.

Why choose Aviva Distinct Home Insurance?

  • Worldwide contents covered as standard
  • Dedicated UK claim managers making claiming as stress-free as possible
  • Specialist suppliers who will work to create an exact replica or undertake specialist repair
  • Flexibility in claims settlements: have a say in how your claim is dealt with
  • Home emergency cover as standard, with approved engineers available round the clock to fix problems, such as plumbing or heating issues
  • We can help you assess the value of your home through surveys.

Exclusions and restrictions may apply, refer to Aviva Distinct 150 Home policy wording (PDF 2.8 MB) for full details.

New customers

If you are a new customer, speak to your insurance broker about contacting us. If you need a new insurance broker, you can find one at the British Insurance Brokers Association.

Existing customers

If you are an existing customer, please refer to your policy documents or call one of the appropriate number below.

Aviva Distinct customer service for existing customers

0800 068 7005

Monday to Friday: 9:00am - 5:00pm

Weekends and bank holidays: Closed

Aviva Distinct claims in the UK

0800 051 1750

24 hours a day, 7 days a week

Aviva Distinct claims from abroad

+44 1603 208 091

24 hours a day, 7 days a week

For our joint protection, calls to and from Aviva may be recorded and/or monitored.

If you are an intermediary dealing with Aviva Distinct, please visit our broker site.

Important Aviva Distinct Home Insurance information

These documents contain current information about Aviva Distinct Home Insurance. If you've already got a policy with us they may not apply to you, or they may have been personalised to reflect your circumstances. So, please refer to your own policy documents, which were sent to you, when checking details of your cover.