I want to change the address of my retirement policy

Tell us what you need

Complete our form below to notify us online of a change to your address.

  • If your new address is outside of the UK (including Jersey, Guernsey, Gibraltar and the Isle of Man). Do not complete this form and call us on 0800 068 6800 / +44 160 320 2500
  • If the new address is an alternative correspondence address (PO Box / 'Care of') please do not complete this form and call us on 0800 068 6800 / +44 160 320 2500
  • If the change of address is for a policyholder who is under the age of 18? please do not complete this form and call us on 0800 068 6800 / +44 160 320 2500.

To ensure the safety and security of your personal data please do not submit information relating to bank/card account details or any personal passwords. Information provided will not be held or stored on this website and will be transmitted to an Aviva dedicated mailbox.

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Your details

Please tick to confirm you are the policy holder.

If this isn't on our records, we'll use the email address we already have, or we'll get in touch by phone or by post.

Security check

We need to ensure that the policy number stated above is yours. Please tell us two pieces of specific information about this policy that only you will know. Do not tell us any passwords.

Old home address

New home address

As a security measure we may need to run an electronic check against your details using Call Validate. This leaves a soft footprint on your credit history but does not impact it in any way. By selecting "I consent" and submitting this form, you consent to this check if it is required.

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