If you bought your policy directly with us and your policy number starts with MMV, MOT, MMO, CVM, HPI, VAN or BRK, you’re covered by Aviva Signature car or van insurance.
Not sure if that’s you? See other policy options
Manage your policy or make a claim
Manage your policy
Log in to MyAviva and take care of your car or van insurance whenever you like.
Most customers can use MyAviva to:
- view and make changes to your policy
- upload proof of your No Claim Discount
- see your documents
- make a claim or check the status of an existing claim
- renew your cover
- update your personal information.
Need to make a claim?
You can make a claim online. We’ll support you along the way.
You'll need to provide details of:
- what happened
- any third parties involved (like the number plate of any other cars)
- the damage to your vehicle.
Our chatbot can connect you to the answers and people you need
If you can’t find what you’re looking for, our chatbot can give you instant support around the clock, help you manage your account, or direct you to the right team if you need to speak to someone.
Can't find what you need?
Get in touch.
Aviva Signature car insurance customer service
Aviva Signature car insurance customer service
0345 030 7077
Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: 10:00am - 2:00pm
Bank holidays: 10:00am - 4:00pm
Aviva Signature Van insurance customer service
Aviva Signature Van insurance customer service
0345 030 6941
Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: 10:00am - 2:00pm
Bank holidays: 10:00am - 4:00pm
Aviva Signature car insurance claims
Aviva Signature car insurance claims
0345 030 6925
Phone lines are open 24 hours a day for new claims and Monday to Friday 9am-5pm for existing claims.
Aviva Signature Van insurance claims
Aviva Signature Van insurance claims
0345 030 6925
Phone lines are open 24 hours a day for new claims and Monday to Friday 9am-5pm for existing claims.
Aviva Signature car insurance quotes
Aviva Signature car insurance quotes
0345 266 9381
Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: 10:00am - 2:00pm
Bank holidays: 10:00am - 4:00pm
Aviva Signature Van insurance quotes
Aviva Signature Van insurance quotes
0345 266 9381
Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: 10:00am - 2:00pm
Bank holidays: 10:00am - 4:00pm
Important information
The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Get an Aviva Signature car insurance quote
If you’re thinking about taking out a new Aviva Signature car insurance policy or just want to check an existing quote, you can do it online.
Get a quote online
If you want to get a new quote or already have an existing quote, just click on one of the links below.