What is Aviva DigiCare+?

It's a smartphone app you can use when you take out a new Life Insurance Plan, Critical Illness Plan, or Over 50 Life Insurance Plan with us, giving you access to the tools you need to look after your health and wellbeing. 

Powered by Square Health, the app connects you with clinicians, nutritionists, therapists and more — and it won’t cost extra. So taking positive steps towards a healthier lifestyle can be as easy as picking up your phone. Please be aware that the benefits of the app don't form part of your cover, and they could change, or be removed, at any time.

Annual health check

With just a blood test, the annual health check can help spot problems early on, so you can stay well and enjoy life

Mental health support

Help and support from qualified therapists if you’re struggling with issues like anxiety, trauma and depression

Bupa Anytime HealthLine

A nurse on hand, whenever you need one with our 24 hour helpline

What’s included with Aviva DigiCare+?

  • Annual health check
    A test for 20 different health markers to assess your risk of diabetes, high cholesterol and gout, and your liver, kidney and bone health
  • Nutrition support
    Advice on improving your eating habits as part of a healthier lifestyle
  • Bupa Anytime HealthLine
    A nurse on hand, whenever you need one
  • Mental health support
    Somewhere to turn if you need support with mental health
  • Second opinion service
    Get another expert medical opinion on your diagnosis and treatment plan
  • Bereavement support
    Practical and emotional help during those difficult times when a loved one passes away
Find out more about all these Aviva DigiCare+ services.

What you need to know

The Aviva DigiCare+ app isn't part of your life insurance, critical illness cover, or over 50 life insurance policy, and it doesn’t impact it in any way – so you won’t find it mentioned in your policy terms and conditions. It’s a non-contractual benefit we can remove at any time.

You can find full details of the services and terms and conditions in the app. To learn how we use your data, see our privacy notice. To learn how your data is used by Square Health, see their privacy notice.

Remember, the main reason for taking out your policy should be the financial protection it provides, not the Aviva DigiCare+ benefits.

How to access Aviva DigiCare+

It couldn't be simpler to get started using the app, once you’ve taken out a new Life Insurance Plan, Critical Illness Plan, or Over 50 Life Insurance Plan with us. All you need to do is:

Step 1

Download the app

Get the Aviva DigiCare+ app from the App Store or Google Play. Mobile data charges may apply.

Step 2

Register your details

Once you’ve downloaded the app, open it and register for the service using your policy number or activation code included in your invitation email. You can also register using your MyAviva account login details.

Step 3

Start using the services

As soon as you’ve completed your profile, you can order your health check and make use of the other benefits.

Aviva DigiCare+ is an app-based added value benefit. It's compatible with most iOS and Android mobile devices. Terms and conditions and privacy policy apply and can be found within the app.

What does Aviva DigiCare+ offer?

Here’s more about the health and wellbeing services you can access using the app.

Please be aware, these benefits may change in the future.

Health and lifestyle

Ways to keep your health and fitness on track.

Lady preparing a healthy meal in a kitchen

Annual health check

A simple pin-prick blood test delivered to your home that checks for 20 different health markers – including your risk of diabetes, cholesterol status and liver health – to help spot issues early. Once the results are processed, you’ll get a personalised report and advice about next steps from a GP.

Provided by Square Health.

Nutritional consultations

Expert advice from qualified nutritionists on eating plans, how to change your relationship with food, and how to break less healthy habits. You'll have access to six consultations each year, which you can share with your partner and children, if they're between 12 and 18 or up to 21 if they're in full-time education.

Provided by Square Health.

Gym and home fitness discounts

Benefit from gym membership discounts at health clubs like Nuffield Health Fitness & Wellbeing Centres, LivingWell, Curves, Spirit and Fitness Express. There are also savings on home fitness and wellbeing classes – you'll find all the discount codes in the app.

Available through Aviva's Get Active Service.


Expert health support, ready to help you and your family feel well.

Medical experts making notes whilst reviewing a TV monitor and using the telephone

Bupa Anytime HealthLine

Speak to a Bupa nurse for everyday health support right around the clock, any day of the year. You have an unlimited number calls, whenever they're needed, for you, your partner and children up to the age of 18 – or up to the age of 21 if they're in full-time education.

Provided by Bupa.

Mental health support

Talk to qualified therapists for help and guidance if you’re struggling with issues like anxiety, trauma and depression. You can have up to six video or phone psychotherapy sessions a year, which you can share between yourself, your partner and your children aged 16-18, or up to 21 if they're in full-time education. If you're a worried parent of a child under 16, you can call the Aviva Digicare+ customer support helpline on 0333 023 2700.

For our joint protection, telephone calls may be recorded and/or monitored. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.

Provided by Square Health.

Second medical opinion

Being diagnosed with a medical condition can be a shock. If you have questions you forgot to ask, you want the extra reassurance, or you wish to explore the possibility of alternative treatment options, you can get a second medical opinion from a UK-based clinical specialist, through the app.

The second medical opinion covers you, your partner and your children up to the age of 18, or 21 if they're in full-time education and this service can be used up to twice a year.

Provided by Square Health.


Here are some ways you and your immediate family can get the support you need after the death of a loved one:

One person holding another person's hand, offering support

Bereavement counselling

To help process your loss, you can access six phone sessions with a qualified counsellor, which can be shared between you, your partner and children aged 16 to 18, or 21 if they’re in full-time education. Your partner and children can continue to use this service, for 12 months, if you pass away during the policy term.

Provided by Square Health.

Grief Talk from Grief Encounter

Immediate, one-to-one support with a trained professional over the phone, by email or by instant chat, to help with the confusion, fear and pain of loss that can be felt by children after the death of a loved one.

Provided by Grief Encounter.

Estate administration

Support to guide you through the practical tasks involved when someone dies, like valuing and distributing the estate, paying tax and settling debts. You can also get fixed-fee legal assistance for more complex estates.

Provided by Red Apple Digital Solution.

Bereavement guide

comprehensive guide covering the steps needed to register a death, through to other practicalities to consider when someone dies.

Your questions answered

What’s Aviva DigiCare+?

Am I eligible for Aviva DigiCare+?

When can I start to use Aviva DigiCare+?

How does the Aviva DigiCare+ app work?

Who do I contact If I need help with the app or the service?

Take a look at our life insurance

Here are some of the ways we can be here for you and your loved ones. When you have chosen the cover that you need you will be able to access the Aviva DigiCare+ app and services from your policy start date, at no extra cost. However, your main reason for taking out a policy with us should always be financial protection, and you shouldn't take out a policy for the Aviva DigiCare+ benefits alone.

Life insurance

Leave a lump sum for your loved ones when you’re gone, if you pass away within the policy term.

Critical illness cover

Get a lump sum payout if you're diagnosed with a critical illness, covered by the policy, within the policy term, so you can worry less about your finances and focus on your health.

Over 50 life insurance

Over 50 life insurance that lasts a life time and a lump sump payout – and we won't ask any health questions. Explore our Over 50 Life Insurance