Before you cancel
If you’re thinking about leaving us, we want to help you consider your options and answer some of the most frequently asked questions we get around cancellation.
And if you still want to leave us after this, we’ll make it as hassle-free as we can.
I’ve paid off my mortgage. Do I still need insurance?
Things are a bit tight financially at the moment. I’m thinking of cancelling
I’ve got a joint life policy, but I’m now divorced/separated – what should I do?
Something’s changed in my life. Do I need to cancel my policy and take out a new one?
I don’t think I need this insurance anymore – I get cover through work
And if you’d still like to cancel…
Still want to leave us? We’ll be sad to see you go, but we’ll make it as hassle free as possible. All you have to do is fill out our online form letting us know you want to cancel, and we’ll get the ball rolling.
If you change your mind and want to keep your cover, that’s fine too. As long as you let us know within 30 days, we should be able to restore it in most instances. We won’t charge you anything to do this, as long as you pay any outstanding premiums, and nothing’s happened during that time that you could have made a claim for.
Life articles
Take a look at our latest news and guides.
Senior life insurance
Preserve your legacy and provide for your loved ones after your passing through senior life insurance.
Critical illness cover with a pre-existing medical condition
Don't let a pre-existing condition stop you from getting critical illness insurance.
How to avoid life insurance scams
Don't fall victim to life insurance scams - learn how to safeguard your financial future.
Life insurance for dads
Life insurance can make a difference to your family, here’s how.
Life insurance for mums
Your day-to-day life is full of unexpected twists and turns and as a parent that increases hugely.
What you need to know when writing a will
It’s a confronting job, but getting it done can be a big relief and a weight off for the future.
Life insurance beneficiaries
Life insurance beneficiaries
When should I get life insurance?
The majority of us only really think about life insurance when a big moment in your life happens
Types of Life Insurance
There are lots of different types of life insurance cover, and you’re probably wondering what policy you should buy.
Is critical illness cover worth it?
Critical illness cover is similar to life insurance but instead it pays you a lump sum if you’re ill and can’t work.
Terminal illness vs critical illness
The terms 'critical illness’ and ‘terminal illness’ sound alike and both refer to serious medical conditions.
Probate: what it is and how it works
Probate is the legal process of administering a deceased person’s estate and involves distributing this as inheritance.
Level term vs decreasing term life insurance
The big life events we look forward to like getting married, having children, or buying a house can make you re-evaluate your finances and think about protecting your family’s future.
Life insurance when renting
Despite the misconceptions, life insurance is not just for mortgage holders, it can help renters too.
See how Gregg solved his persistent health puzzle with a simple blood test using Digicare+
See how Gregg solved his persistent health puzzle with a simple blood test using Digicare+
What to do after someone dies – a checklist
It can be difficult to know what to do following the death of a loved one, and in what order. Find out what you need to do first and what you can leave for later.