Before you cancel
If you’re thinking about leaving us, we want to help you consider your options and answer some of the most frequently asked questions we get around cancellation.
And if you still want to leave us after this, we’ll make it as hassle-free as we can.
I’ve paid off my mortgage. Do I still need insurance?
Things are a bit tight financially at the moment. I’m thinking of cancelling
I’ve got a joint life policy, but I’m now divorced/separated – what should I do?
Something’s changed in my life. Do I need to cancel my policy and take out a new one?
I don’t think I need this insurance anymore – I get cover through work
And if you’d still like to cancel…
Still want to leave us? We’ll be sad to see you go, but we’ll make it as hassle free as possible. All you have to do is fill out our online form letting us know you want to cancel, and we’ll get the ball rolling.
If you change your mind and want to keep your cover, that’s fine too. As long as you let us know within 30 days, we should be able to restore it in most instances. We won’t charge you anything to do this, as long as you pay any outstanding premiums, and nothing’s happened during that time that you could have made a claim for.
Life articles
Take a look at our latest news and guides.

Life insurance when renting
Life insurance when renting

See how Gregg solved his persistent health puzzle with a simple blood test using Digicare+
See how Gregg solved his persistent health puzzle with a simple blood test using Digicare+

What to do after someone dies – a checklist
It can be difficult to know what to do following the death of a loved one, and in what order. Find out what you need to do first and what you can leave for later.

Children’s critical illness benefit
The last thing you’ll want to think about is your child being critically ill, but it’s worth considering how you’d manage financially. Find out more here.

Do I need income protection insurance if I’m under 30?
In the time it takes to watch a handful of TikTok videos, you could help get reassurance for the future by taking out income protection insurance.

Over 50 Life Insurance vs. Prepaid Funeral Plans
Weigh up your options by finding out about the pros and cons of funeral plans and over 50 life insurance.

Over 70s life insurance
Have confidence in your life cover options so you can kick back and enjoy your retirement.

Over 60s life insurance
Spend some time exploring the whole of life insurance options open to you at 60 and beyond.

Six important reasons to get life insurance
We regularly see the difference having life insurance can make to families, find out how having cover could make a big difference, when it really matters here.

Over 50 life insurance and cancer
If you have over 50 life insurance, or are thinking of getting it, you might wonder if having cancer in the past, present or future might affect your cover or any potential payout.

Should I buy a single or joint life insurance policy?
Understand the difference between both policies.

Should I get life insurance in my 50s?
Hitting the half century opens up your life insurance options. But which one’s right for you?

Term life insurance vs over 50 life insurance – which is right for me?
Over 50? Is life insurance or over 50 life insurance right for you? Here’s what to look out for.

What is term life insurance?
There are 3 different types of term life insurance.

What's the difference between life insurance and life assurance?
Life insurance and life assurance are terms that are often used interchangeably – but is there a difference?

Linda's Story
Within a few years of taking out critical illness cover, Linda received some bad news, completely out of the blue. Fortunately we could help her during this difficult time.