Skip to content Skip to footer

Thinking of leaving us?

Maybe we’ve just met, or maybe we’ve known each other for years. Either way, we at Aviva would be sad to see you go.

Before you cancel

If you're thinking of leaving us, you'll probably want to know what your options are and may have some questions. 

We've answered some of the most commonly asked questions, below. But if you still want to leave us after reading these, we'll make it as hassle-free as we can.

I’ve paid off my mortgage. Do I still need insurance?

Things are a bit tight financially at the moment. I’m thinking of cancelling.

I’ve got a joint life policy, but I’m now divorced/separated – what should I do?

Something’s changed in my life. Do I need to cancel my policy and take out a new one?

I don't think I need this insurance any more, I get cover through work.

Can I stop my annual increase on my increasing cover policy?

Still feel you want to cancel?

If you've decided to leave us, we'll be sad to see you go, but will make the process as easy for you as we can. All you have to do is fill out our online form letting us know you want to cancel, and we’ll get the ball rolling.

If you change your mind and want to keep your cover, that’s fine too. As long as you let us know within 30 days, we should be able to restore it in most instances. We won’t charge you anything to do this, as long as you pay any outstanding premiums, and nothing’s happened during that time that you could have made a claim for.

Products, useful tools and information