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Bereavement Helpline

Employees can access practical and emotional support from qualified bereavement counsellors – including in-the-moment help when they need it most. The service is available 24/7, 365 days a year, no matter how long after bereavement. If an insured employee dies, their eligible family members – a spouse, partner or dependents over the age of 16 – can use the service too.

Provided by Care first, your people can access in-the-moment support from counsellors, who can help them through bereavement with:

  • Practical and emotional support
  • Help with funeral arrangements
  • Information on dealing with probate, including referrals to specialist organisations for support.

In-the-moment support with:

  • What do do first and who to contact
  • How to support bereaved children 
  • understanding of what to do in the first five days after a loss.

Get in touch with your financial adviser or your Aviva Account Manager for more information. Or you can email our Sales Team at groupprotectionsalessupport@aviva.com.