Creating certainty

De-risk your defined benefit scheme with specialist support for you and your members

  • You and your advisers get dedicated support at every milestone through to finalisation and beyond
  • We'll deliver a smooth transition with clear steps and experienced teams to help you
  • Your members get more out of retirement with our easy-to-use portal

With you and your members every step of the way

We've helped more than 650 defined benefit schemes complete their de-risking journey to buy-in or buy-out, so we understand navigating the post-transaction landscape can be complex. That's why our people and our processes will support you and your advisers every step of the way. 

We'll be there for your members too. With our in-house service teams and extensive digital support, they'll get the support they need, whether they're approaching retirement or already enjoying it.

Driving better experiences for trustees

Trustees need a partner they can trust. With a dedicated Implementation Manager and our proven four-stage process, we'll give you confidence from onboarding to finalisation.

See our 4-step journey to buyout ""

Expert support for your members

Our in-house team of 100+ UK-based specialists support members across all schemes. Available by phone or email, they’re trained to assist vulnerable customers, ensuring every interaction is handled with care and expertise.

How we support your members ""

MyAviva Retirement Dashboard

Our secure, easy-to-use portal brings policy information, financial tools and wellbeing support together, helping members get more from retirement. And with extensive accessibility support, they can get the help they need, in the right format.

Explore member tools and services ""

Extensive accessibility support for your members

Our commitment to accessibility and inclusion means we deliver the best experience possible for our members, whatever their needs. Our accessibility hub provides extensive support, and we've built a wide range of accessibility features into our site and services.

Certainty in a changing world

Here at Aviva, we're in a strong and resilient financial position, consistently exceeding regulatory requirements and maintaining favourable ratings from leading agencies. That gives you long-term confidence that we'll meet our commitments, and safeguard your members' pensions. 

20 years’ experience in the pension risk transfer market

Sustainability

Sustainability is deeply rooted in our values, helping make sure our de-risking solutions are fit not just for today, but for the future. With a dedicated team of over 40 sustainable investing specialists, Aviva Investors integrates ESG considerations into our Insurance, Wealth and Retirement portfolio management, investment processes and governance.  

1.2 million UK annuities serviced each month, paying around £3.5 billion in annuity benefits a year

Over 650 pension risk transfer transactions completed

A brand built on service

Aviva is a brand members know and trust, because we’ve spent over 325 years looking after customers when it matters most. We deliver our customer support in-house, so we can make sure your members receive the best service possible.  

Download the Creating Certainty brochure "Open Creating Certainty brochure PDF"

Defined Benefit Solutions

With over 20 years’ experience in the bulk annuities market, our team of experts are ready to help create a solution for your pension plan.