Contact us about Group Protection

Need to get in touch with us?

  • Find the contact details for all our Group Protection teams
  • Get the right team at the first time of trying
  • Find out how to make a claim

How to contact us

You can get in touch with us in a number of ways, from calling us to emailing us to going online to make a claim or get more information about our Group Protection products.

Below, you’ll find a list of our Group Protection products and contact details for the teams that can help you. For our joint protection, we may record and/or monitor telephone calls, and we’ll save them for a minimum of five years. Calls to 0800 numbers from UK landlines and mobiles are free. 

Group Critical Illness

New business

  • You can find more product information on our Group Critical Illness page.
  • We don’t offer this product direct to consumers.
  • Please speak to your usual account manager or your financial adviser if you're interested in taking out a policy.

Existing customers and claims

  • Make a claim using our online claims form.
  • Call us from 9am to 5pm on 0800 015 7523.
  • Email us at groupciclaims@aviva.com.
  • For any other queries, please contact your usual Aviva contact or financial adviser.

 

Group Income Protection

New business

  • You can find more product information on our Group Income Protection page.
  • We don’t offer this product direct to consumers.
  • Please speak to your usual account manager or your financial adviser if you're interested in taking out a policy.

Existing customers and claims

  • Make a claim using our online claim form.
  • Call us from 9am to 5pm on 0800 142 2377.
  • Email us at groupipclaims@aviva.com.
  • For any other queries, please contact your usual Aviva contact or financial adviser.

 

Group Life

New business

  • You can find more product information on our Group Life page. 
  • We don’t offer this product direct to consumers. 
  • Please speak to your usual account manager or your financial adviser if you're interested in taking out a policy.

Existing customers and claims

Master Trust policies

All other Group Life policies

Aviva Flex-pertise™

If you’d like to apply for Aviva Flex-pertise™, please speak to your financial adviser.

Wellbeing services

We offer a range of wellbeing services as value-added benefits across our Health and Group Protection products. These vary depending on the type of group protection product you hold. For more information about these, please contact the relevant team above, or speak to your usual Aviva Account Manager or your financial adviser. 

Aviva Group Protection

Each of our Group Protection policies serves a different purpose, and each one could make a difference to your employees. We can help you support your employees and create an attractive benefits package that could help your business stand out from your competitors. 

Learn about Group Protection

From expert insights to practical guidance - learn everything you need to know about group protection.

Group Protection

What is group protection insurance?

Find out what it is and how it could benefit you and your employees.

Learn about Group Protection
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