Group Critical Illness

Aviva DigiCare+ Workplace

What it is

We can’t predict what will happen tomorrow, but we can prepare for it today. Provided by Square Health, the Aviva DigiCare+ Workplace app can help. It puts the guidance and care your insured employees need to help detect, manage and prevent physical and mental health problems at their fingertips. It takes only a few clicks to help them towards a healthier future. It takes Aviva to help you live your best life.

How it helps

The app offers access to five different services, including a self-administered annual Health Check. This helps your employees to understand current health conditions as well as spot any potential early warning signs.

Aviva DigiCare+ Workplace services at a glance:

• Health Check – this annual service, via a self-administered finger-prick blood test, looks at 20 different health markers to spot problems early, including diabetes risk, cholesterol status and liver health. It also includes a personalised health report with a follow-up digital GP consultation available.
  
• Digital GP – your employees can receive the guidance they need from a private UK registered GP through the app and usually receive an appointment within 24 hours. They will have access to 20-minute video consultations (including wrap-up time), which can be shared with their eligible family members. Video consultations are bookable any day of the week between 8am and 8pm.
• Nutritional Consultations – your employees have access to 30-minute consultations with a trained nutritionist, which can be shared with their eligible family members. It offers advice and guidance on optimal eating plans, with food and how to break bad habits
• Mental Health Consultations – to help with many types of issues, from workplace stress to money worries, big life changes and more. Includes bereavement support for the unfortunate times when employees need it. This service can be shared between your employees and their eligible family members.
• Second Medical Opinion – for an expert opinion on an initial diagnosis and treatment plan, this service can be shared between your employees and their eligible family members. These are UK based clinicians.

There may be limits to the number of times your employees can use the above services, they can check their full allowances within the app.

To find out more detailed information on each of these services visit our Aviva DigiCare+ Workplace page.

Your employees can also access the Wellbeing Library through Aviva DigiCare+ Workplace. Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools. In the Wellbeing Library, your employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

The terms and conditions for Aviva DigiCare+ Workplace can be viewed within the app. Employees will need to agree to these before using any of the services. The privacy policy can also be viewed in-app before signing up.

The benefits

Benefits to your business

• Supports a wellbeing agenda
• Could help reduce sickness and absenteeism
• Could help improve the health and wellbeing of your workforce 
• Helps your business stand out from the crowd, attract and retain talent

Benefits to your employees

• Helps with early detection of health-related matters 
• Easy to access, flexible health benefits 
• Helps prevent and intervene where needed 
• Supports your employees and their eligible family members

Increased allowances for multi-product holdings

If you hold more than one Group Protection policy, then the service allowances available to your insured employees will increase for Digital GP, Mental Health, Bereavement and Nutritional Consultations only. 

• Two policies – double the services
• Three policies – triple the services

Your insured employees can check their full service allowances within the app.

Access to a large network of medical professionals

Aviva is working with Square Health to provide Aviva DigiCare+ Workplace. Set up by doctors, Square Health has more than 25 years’ experience working with companies like Aviva to deliver benefits to their customers. 

With an established infrastructure providing access to over 5,000 medical specialists across the UK, Square Health helps us to put your employees' needs first.

Find out more

If you have any further questions, take a look at:

Our Aviva DigiCare+ Workplace website

Aviva DigiCare+ Workplace Adviser/Employer Brochure

Alternatively, please get in touch with your usual Aviva contact or Financial Adviser, or email us at digicare@aviva.com

Aviva Line Manager Toolkit: Mental Health

What it is

The Aviva Line Manager Toolkit: Mental Health offers video modules and supporting content – all designed by clinicians – to help line managers spot the warning signs of poor mental health, identify reasonable adjustments and manage professional boundaries. It also gives them the confidence to have supportive conversations with team members, so they can address issues before they become more serious.

The Aviva Line Manager Toolkit: Mental Health is available to both insured and uninsured line managers.

The toolkit can help line managers feel more confident in holding appropriate and supportive conversations with team members, so they can help address mental wellbeing concerns before they become more serious.

Helping an employee with poor mental health to stay in work or manage a successful return to work after mental health leave is critical. The toolkit provides key information and guidance for line managers on the reasonable adjustments and adaptations which could be made.

Important Information

This service is not intended to offer personalised medical advice or replace established mental health care pathways. It supplements existing channels by offering an advice and support framework for line managers, helping them to support colleagues who may be experiencing mental wellbeing concerns which are presenting within the workplace.

Terms and privacy policy apply.

Find out more

For more information on the Aviva Line Manager Toolkit: Mental Health, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com. Please note, our Sales Team cannot provide financial advice.

Get Active

What it is

Get Active supports your insured employees' wellbeing and fitness goals with savings on online workouts, discounted lifestyle products and money-saving offers at over 3,500 health and fitness clubs.

The benefits

The benefits of regular exercise could mean a fitter, healthier and happier workforce. In turn, this could lead to increased employee engagement and productivity.

Cancer Care with Get Active
Cancer Care with Get Active offers discounted products and services that can help your insured employees with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.

Whether your employees are accessing Cancer Care with Get Active for themselves or to help support loved ones, or those close to them following a cancer diagnosis, this service is available to use any time – not just during a claim.

Find out more

For more information on Get Active, please visit www.getactive.aviva.co.uk

The terms and conditions and the privacy policy can be read online before signing up.

The sign-up process for some offers, such as health and fitness clubs, means your employees will enter into a binding contract. This may include conditions such as minimum term and monthly fees. It is important that your employees read the terms and conditions relating to their offer and/or chosen health and fitness club carefully. 

If you have any questions about Get Active, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com. Please note, our Sales Team cannot provide financial advice.

RedArc

What it is

RedArc is a nurse advice and support service available to insured employees who make a claim through Group Critical Illness cover. The service offers employees and their families long-term practical and emotional support over the telephone from a dedicated Personal Nurse. It's completely confidential and RedArc won't pass any information to any third party without the employees consent.

How it helps

RedArc will assign a dedicated Personal Nurse to your employee. All RedArc nurses are experienced, registered nurses with first-hand experience in supporting people with critical illnesses. They will provide long-term, one-on-one telephone support for as long as it’s needed.

The Personal Nurse will help your employee to understand their diagnosis. They'll also listen to any worries and concerns they may have and offer advice on dealing with their situation. They will provide long-term, one-on-one practical and emotional support by telephone for as long as it's needed.

When it would be beneficial, an external service will also be provided such as a course of therapy, counselling, practical help at home or medical equipment, at no additional cost.

Recommendations and treatment advice are in line with UK NICE (National Institute for Health and Care Excellence) guidelines.

Find out more

To find out more about RedArc, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com. Please note, our Sales Team cannot provide financial advice.

Stress Helpline

What it is

The Stress Helpline offers insured employees over the age of 16 the chance to talk in confidence to trained counsellors about issues they feel are causing them stress.

How it helps

Provided by Care first, the helpline can be a good place for employees who need help with personal or work-related stress issues. Talking and sharing can be the first step in helping to work through problems and resolve them, aiming to achieve the best outcome for employees and employers.

Stress can develop when your employees feel they are having difficulty with the demands and expectations they face. And stress carries potential risks for your business, such as increased absenteeism, lower productivity, and low levels of morale. The Stress Helpline offers your insured employees the chance to talk confidentially to accredited counsellors about anything that's bothering them, from money to family to relationships and everything in between.

Insured employees can use the Stress Helpline, all year round. They simply call a dedicated number for a confidential chat with a trained counsellor.

Find out more

If you have any questions about Stress Helpline, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com. Please note, our Sales Team cannot provide financial advice.

Wellbeing Library

What it is

Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips – including guides and tools.

Your employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

How to access the service

For insured employees who already have the Aviva DigiCare+ Workplace app, they can access the Wellbeing Library content directly within the app itself. For non-insured employees or customers without the Aviva DigiCare+ Workplace app, we've made the Wellbeing Library available as an online resource.

For non-insured employees or customers without access to Aviva DigiCare+ Workplace, the Wellbeing Library is available online within the Employee Hub.

Terms and the privacy policy apply.

Find out more

To find out more about Aviva DigiCare+ Workplace and the Wellbeing Library, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com. Please note, our Sales Team cannot provide financial advice.

Aviva Cancer Care Support

What it is

We know a cancer diagnosis can be life-changing in many ways: physically, emotionally and financially.

We're here to help your employees through their cancer journey as much as we can. To help you support your employees during a difficult time, we've brought together all the details of our support services on one hub, so you can more easily find useful information, helpful advice and where to go for more help.

How it helps

We’re working alongside our partners, Macmillan Cancer Support, to offer expert support to your employees living with or affected by cancer.

Because cancer can affect people's lives in so many ways, we'll do our best to give your employees the support they need.

Macmillan Cancer Support offers tailored and trusted information to help with the physical, emotional and financial effects of cancer through diagnosis and beyond.

Find out more

For more information on Macmillan Cancer Support, please visit: www.macmillan.org.uk/cancer-information-and-support

For more information on Aviva Cancer Care Support or if you need further help, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can contact our Sales Team via telephone or email: groupprotectionsalessupport@aviva.com

0800 145 5684 (we may monitor or record calls). Please note, our Sales Team are unable to provide financial advice.

Aviva Mental Health Guidance

What it is

Good mental health is important in your workforce.

We want to help your employees when things become too much. If an employee is experiencing stress, anxiety, or poor mental health, they can find it difficult to get back on track.

Aviva can help employees and line managers manage and improve their mental health by giving them access to helpful information, including videos, articles and advice.

How it helps

To help your employees look after their mental health better, we asked an expert clinician to help us produce a series of short videos. 

Each video is only a few minutes long and deals with a different aspect of mental health. Watching these videos can help employees identify and find out more about common mental health problems. They can also learn techniques to help improve mental wellbeing.

They can watch them all at once or dip in and out, so they keep on top of their mental health whenever they want.

The videos fall into three modules, each with a supporting guide summarising the key messages.

You can use these videos to support your own wellbeing strategy to help your employees - and your business - stay in tip-top health.

Business benefits

Effective workplace mental health support strategies can help improve employee engagement, reduce absenteeism for stress-related illnesses and make good businesses better places to work.

Find out more

For more information on Aviva Mental Health Guidance or if you need further help, please get in touch with your usual Aviva contact or Financial Adviser. Alternatively, you can contact our Sales Team via telephone or email: groupprotectionsalessupport@aviva.com

0800 4045 035 (we may monitor or record calls). Please note, our Sales Team are unable to provide financial advice.

Red Apple Law legal services

What it is:

The Red Apple Law legal services benefit provides access to a comprehensive suite of legal and practical services to help employees and their families manage life's most important decisions. Red Apple Law (part of the Trust Inheritance Group) have a long history of providing transparent, customer-focused will writing services and legal support during bereavement.

This benefit is available to all employees, their partners, and their family members (including parents).

Employees and their families receive a discount on professional services, like Wills, LPAs, Living Wills, and Probate services, with added free resources like the Executor Toolkit, Funeral Support, Legal Helpline and online grief counselling.

Available services:

• Will Writing: Write a legally sound will to ensure your assets are distributed according to your wishes, and set up guardians for your children.

• Lasting Power of Attorney (LPA): Appoint someone you trust to make decisions about your health and finances if you lose the ability to do so yourself.

• Living Will (Advance Decision to Refuse Treatment): A document that specifies which medical treatments you would not want to receive in the future.

• After-diagnosis legal planning – Specialist will writing consultation for those who have been diagnosed with an illness. Includes bereavement liaison service for families where appropriate. This service can reduce stress and administrative load for families.

• Estate Administration: Offers flexible solutions, from a free DIY Executor toolkit to solicitor-led Probate services, to help make the legal processes after losing a loved one as stress-free as possible.

• Funeral Support: Provides professional advice and guidance on the steps to take after someone dies, including help with locating a will and managing funeral arrangements, and a National Funeral Wishes Register to record your own preferences.

• Legal Helpline – When approaching an unfamiliar legal situation, employees can get free guidance from a legal professional by booking a telephone call back. For example buying or selling a home, divorce and cohabiting, trusts and tax queries, and what to do when a loved one dies or loses capacity.

• My Final Wishes: An online account for storing important documents and leaving instructions for your digital assets.

Why is it important?

This benefit is crucial because it provides proactive support for major life events, helping to reduce stress and uncertainty for you and your loved ones. By making these essential legal services accessible, it empowers you to feel in control of your future and prepare for the unexpected.

The services directly address common life challenges, such as:

• Changing needs of employees: With a greater number of employees caring for ageing parents, extending this benefit to family members acknowledges that family well-being directly impacts an employee’s peace of mind and productivity.

• Protecting families during difficult times: Ensuring children have a legal guardian, that assets go to the right people, and bereaved families do not encounter additional stress during a time of grief.

• Planning for the future: Having a will, an LPA, and a living will in place gives peace of mind that your wishes will be known and respected, even if you can't communicate them yourself.

• Navigating difficult times: The funeral support, estate administration, and grief counselling services provide much-needed legal, practical and emotional support during bereavement.

Business benefits

• Reduced Employee Stress and Absenteeism: When employees are facing legal or personal crises, it can significantly impact their focus and productivity at work. By offering resources that help them navigate these issues, the business helps reduce this distraction while providing positive support.

• Proactive Risk Management: By encouraging employees and their families to proactively plan for the future, companies can help prevent personal crises from escalating – or happening in the first place. This can indirectly reduce a wide range of HR-related issues and create a more stable and focused work environment.

To find out more about Red Apple Law legal services, please ask your Aviva account manager or Financial Adviser.

Wellbeing Training

What it is

Wellbeing Training is an increasingly sought-after tool for supporting employee health as part of an overall wellbeing strategy. To ensure that you have access to the training you need – and at a time that suits you – we’ve worked with carefully selected suppliers to deliver a broad range of topics. And all the training can be tailored to meet the specific needs of your business.

How it helps

Training is a core part of a wellbeing strategy. Whether it’s run in-line with an awareness day, or throughout the year, providing training for your employees gives them the resources to help improve their overall health.

Webinar Calendar

We also run a calendar, which provides access to the most popular wellbeing topics for you and your employees at no extra charge. These webinar sessions provide both insight and tools to support you and your employees, they are easy to access and are run by a range of Aviva experts, clinicians and carefully selected partners.

The benefits

Wellbeing training could help your business:

• transform the company’s culture
• stand out from the crowd
• improve employee health and wellbeing, reducing absenteeism and presenteeism
• create a great place to work, potentially attracting new talent
• enhance employee engagement and productivity
• reduce healthcare costs

How to access training

You'll have direct access to our trusted suppliers which are available through the Employer Hub. This allows you to speak to the supplier yourself, working out the best training for your business. During this conversation, the supplier will be able to advise on the costs involved. The costs payable for the training courses are normally classed as a ‘business expense’. This is based on our understanding of current tax law and practices, but please be aware that tax law and practices could change in the future. We would recommend that your client’s seek professional advice from their own tax advisers.

The courses delivered by our trusted partners are typically provided at discounted rates.

Find out more

If you have any questions or would like to find out more about Wellbeing Training, please get in touch with your Aviva contact or Financial Adviser. Alternatively, you can email our Sales Team at groupprotectionsalessupport@aviva.com.