Our Aviva Self-Assess (ASA) capability allows us to help protect and prevent losses for individual risks or within a portfolio and is time efficient for you. Through ASA we deliver a digital survey, with a quick speed of response, providing best practice risk management advice when it is needed.

This facility can be easily accessed on any online mobile, tablet or computer with a browser. 

How does Aviva Self-Assess work?

Step 1 of 4

Complete a short survey

You'll receive an invitation by email to complete a short survey and depending on how you answer, will be guided through a questionnaire. 

Photos and attachments can be added to the self-assessment and shared with us. We can then support the risk assessment of your business digitally.  

Step 2 of 4

Confirm survey completion

You can take your time to complete the Aviva Self-Assess survey - you can save it and finish it when you're ready. Once you've completed it, just submit your answers and one of our risk consultants will review the information you've given us.

Step 3 of 4

Receive your feedback

You and your broker will both get a copy of the survey answers with any relevant risk improvements for your business. We'll also send you relevant guidance, through our Loss Prevention Standards that may be useful to you. If you need further support we may provide you with access to our Virtual Risk Management solution. 

Need further help or assistance?

Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on

0345 366 6666

Opening times: Monday - Friday 9:00am - 5:00pm

The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

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