Public and Products Liability

Helping protect you and your business from liability risks

Public and products liability is wide ranging, from managing the risk of injury from a member of the public or a customer whilst on your premises to an injury by your business activities or the carelessness of one of your employees, to liability arising from your employees causing damage to third party property.  Additionally, a product you have sold could cause injury to the purchaser or another user, or damage to their property. In such circumstances it is possible that you could face a claim for damages and compensation from the purchaser or user.

Did you know?


members of the public were killed as a result

of workplace activities in 2020-20211


increase in Allergy Alerts (AAs) and Product Recall Information

Notices (PRINs) issued by the FSA in England, Wales and

Northern Ireland (2018/19 compared to 2017/18)2

Our Specialist Partners to manage public and products liability

To access these solutions at preferential rates and terms, contact our Specialist Partners.


Slip Risk Management​

Bonasystems provide support on slip risk management, detection and prevention to offer businesses the opportunity to understand their slip risk (using the HSE approved pendulum test) and to implement practical, measurable solutions to mitigate this risk.​


Hazardous Materials Storage and Handling​

DENIOS specialise in the design, manufacture and supply of hazardous materials storage and handling solutions. They offer standard and bespoke storage solutions and technical support.​

The Royal Society for the Prevention of Accidents (RoSPA)

Health and Safety Training​

RoSPA offer an extensive range of safety training courses from NEBOSH to one-day risk assessment training. Their courses can be delivered in classroom style around the UK or in-house within your organisation.

St John Ambulance

Automated External Defibrillation ​

St John Ambulance offer expertise on equipping your workplaces with Heartsine® AEDs and training your employees to use them.​

Need further help or assistance?

Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on

0345 366 6666

Opening times: Monday - Friday 9:00am - 5:00pm

Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

* Contains public sector information licensed under the Open Government Licence v3.0.