Public and products liability is wide ranging, from managing the risk of injury to a member of the public or a customer whilst on your premises to an injury by your business activities or the carelessness of one of your employees. It could also include liability arising from your employees causing damage to third party property. Additionally, a product you have sold could cause injury to the purchaser or another user, or damage to their property. In such circumstances it is possible that you could face a claim for damages and compensation from the purchaser or user.
Did you know?
members of the public were killed due to work-related accidents in 2021/2022*
is the number of alerts issued by the Food Standards Agency in 2021/22. This included 84 Allergy Alerts and 66 Product Recall Information Notices.**
Guidance to help manage public and products liability
Download our range of Loss Prevention Standards (LPS)
Tools and related content
Our Specialist Partners to manage public and products liability
To access these solutions at preferential rates and terms, contact our Specialist Partners.
The Royal Society for the Prevention of Accidents (RoSPA)
Health and Safety Training
RoSPA offer an extensive range of safety training courses, ranging from one-day Risk Assessment training, to accredited qualifications from the National Examination Board in Occupational Safety and Health (NEBOSH). Their courses can be delivered virtually or in classroom face-to-face style in-house within your organisation.
Need further help or assistance?
Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on
Opening times: Monday - Friday* 9:00am - 5:00pm
* Excludes Bank Holidays. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Contains public sector information licensed under the Open Government Licence v3.0.