Public and Products Liability
Helping protect you and your business from liability risks
Public and products liability is wide ranging, from managing the risk of injury from a member of the public or a customer whilst on your premises to an injury by your business activities or the carelessness of one of your employees, to liability arising from your employees causing damage to third party property. Additionally, a product you have sold could cause injury to the purchaser or another user, or damage to their property. In such circumstances it is possible that you could face a claim for damages and compensation from the purchaser or user.
Did you know?
92
members of the public were killed as a
result of workplace activities
in 2019-2020*1
36.7%
increase in Allergy Alerts (AAs) and Product Recall Information Notices
(PRINs) issued by the FSA in England,
Wales and Northern Ireland*2
Guidance to help manage public and products liability
Download our range of Loss Prevention Standards (LPS)
Our Specialist Partners to manage public and products liability
To access these solutions at preferential rates and terms, contact our Specialist Partners.
BonasystemsSlip Risk Management
Bonasystems provide support on slip risk management, detection and prevention to offer businesses the opportunity to understand their slip risk (using the HSE approved pendulum test) and to implement practical, measurable solutions to mitigate this risk.
Contact Details
DENIOSHazardous Materials Storage and Handling
DENIOS specialise in the design, manufacture and supply of hazardous materials storage and handling solutions. They offer standard and bespoke storage solutions and technical support.
Contact Details
Clare Reece-Evans
aviva@denios.co.uk
01952 811 991
The Royal Society for the Prevention of Accidents (RoSPA)
Health and Safety Training
RoSPA offer an extensive range of safety training courses from NEBOSH to one-day risk assessment training. Their courses can be delivered in classroom style around the UK or in-house within your organisation.
Contact Details
St John Ambulance
Automated External Defibrillation
St John Ambulance offer expertise on equipping your workplaces with Heartsine® AEDs and training your employees to use them.
Contact Details
Steve Swords
steve.swords@sja.org.uk
07811 373917
Services available from our Specialist Partners
Control of Substances Hazardous to Health (COSHH) Course
Training
A COSHH assessment is required whenever you're using, creating or producing a substance within your workplace that's hazardous to health. This training course will help to ensure that your business complies with relevant legislation, including the Control of Substances Hazardous to Health Regulations 2002 (COSHH) and the Classification, Labelling and Packaging of Chemicals Regulations 2015.
Slip Risk Management
Service
Bonasystems help to quantify risk and to decide on the best course of action to prevent accidents and claims. They can help you understand your slip risk using the HSE approved pendulum test and offer solutions, including anti-slip floor treatments.
Hazardous Materials Storage and Handling Solutions
Product
Businesses of all sizes and in every industry, work with hazardous materials every day. Storage and handling of these materials is critical to help prevent significant harm or damage resulting from either ignition or spillage. DENIOS design, manufacture and supply hazardous materials storage and handling solutions.
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Need further help or assistance?
Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on
Opening times: Monday - Friday 9:00am - 5:00pm
Email us at: riskadvice@aviva.com
Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
* Contains public sector information licensed under the Open Government Licence v3.0.