Reputational Risk

Keeping you and your business safe from reputational harm

With the increasingly connected economy, reputational risk is a key area that businesses need to evaluate, consider and prepare for. More than ever, consumers’ trends and perceptions are shifting towards intangible values like trust, brand and goodwill, which are elements that are less easily managed. Following a major reputational incident, damage to a company’s reputation or brand can have a significant impact almost instantly.

Did you know?

Ranked #3

in defining major risks to UK businesses in 2021 was loss of reputation and brand value1


of households in Great Britain had internet access in 2020, compared with 57% in 2006*2


of all adults used the internet daily
or almost every day in 20202

Tools and related content

Our Specialist Partners to help manage your reputation

To access these solutions at preferential rates and terms, contact our Specialist Partners.

Crisis Communications

Horizonscan specialise in making businesses more resilient to crisis events. Their team consists of a range of relevant subject matter professionals, who are experts in coaching and training. They deliver consultancy on Business Continuity and Crisis Management globally. 

Download our one pager to find out more (PDF 1.9 MB)​

RiskEyeReputational Risk ​

RiskEye offer a complete reputation protection and management solution. They utilise expert risk analysts and the latest technology to detect, identify and mitigate online reputational risks.​

Download our one pager to find out more (PDF 165 kB)​

Services available from our Specialist Partners

Business Compliance


Bob’s Compliance is uniquely tailored for organisations who are keen to keep costs down whilst demonstrating compliance and boosting cyber security awareness. With access to Bob’s full 55+ strong course catalogue, Bob’s Compliance helps you achieve compliance with standards such as ISO 14001, ISO 27001 and GDPR, as well as train your team on cyber security awareness essentials. Bob’s Compliance includes full access an included organisational LMS and knowledge reinforcement packs, alongside policy management and detailed reports for audits. 

Crisis Communications – Awareness


Delivered by a former senior journalist, this course draws on participants' own experiences and concerns to provide practical advice on how to get your message out and deal effectively with the media in a crisis. It will include an introduction to crisis media strategy, learning to write holding and press statements and understanding how to deal with journalists more effectively.

Cyber Essentials and GDPR Ready


Access to the CyberSmart platform to allow your business to achieve a 24-hour Cyber Essentials and IASME certification with GDPR Readiness and then remain compliant through 24/7 cyber vulnerability and device monitoring alongside live support to ensure your business stays compliant. This package also includes data privacy impact assessments and expert review sessions.

Online Reputational Security


Access to a complete online protection and reputation management solution, combining expert risk analysis and the latest technology to detect, identify and mitigate online reputational risks.

Need further help or assistance?

Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on

0345 366 6666

Opening times: Monday - Friday 9:00am - 5:00pm

Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

* Contains public sector information licensed under the Open Government Licence v3.0.