Leaksafe: Minimising disruption from escape of water

Through our Specialist Partner, Leaksafe, we can provide leak detection services to help mitigate the risks from escape of water incidents.


An escape of water incident can lead to significant business interruption including unplanned evacuations and property damage, which can take a considerable amount of time to repair. Many leaks may start off small but if they go undetected for months, they could cause damage to properties before they're identified.

Keep reading to hear how Leaksafe could help to mitigate escape of water risks.
 

The risk

A high‑value residential development, incorporating private apartments and commercial spaces, had experienced repeated escape of water incidents over several years. These events caused disruption to occupants, costly repairs and growing concern about the long‑term resilience of the building and its services.
 

The solution

An onsite survey was conducted, leading to the implementation of a tailored water risk strategy using specialist detection technology. Automatic water shut‑off systems were installed within residential units to stop leaks quickly, while alert‑based detection was used in communal and commercial areas, where shutting off the water supply could be unacceptably disruptive. This made sure issues were visible early on, while maintaining operational flexibility.
 

Preventing long-lasting damage

The system identified multiple leaks soon after installation, allowing swift intervention before significant damage occurred. The reduction in incidents helped protect the building, reduce disruption for residents and tenants and support more stable insurance arrangements. Significantly, the works offered increased reassurance to the client, knowing that water risks were being actively monitored and managed.


"Escape of water losses are unfortunately our most common property loss. Closely working together with our specialist partners is essential in being able to provide tailor made solutions which help both reduce risk and provide our customers with peace of mind. Leaksafe are one of our longstanding specialist partners and we're proud to be associated with them."

Simon Hemingway, Escape of Water Technical Specialist

Guidance to help with escape of water risk management