Health and Wellbeing risk management guidance

The fundamentals of health and wellbeing risk management

Risk assessment

Undertake detailed occupational health and wellbeing risk assessments, focused on occupational disease exposures and factors that may negatively impact mental and physical wellbeing. This will enable a cohesive action plan to be developed and implemented to help control and reduce potential causative factors to minimise risk.

Risk profiling

Improve risk management by reviewing the root causes of incidents, occupational health screening outputs and sickness absence trends to identify ‘hot spots’ where resources can be targeted effectively.

Focus on the hierarchy of control

Control and mitigation of risks using the rule of ‘reasonably practicable’ is the key to success. Focus initiatives and resources to foster a more holistic approach to the management of health, safety and wellbeing at work.

Chris Andrews, Director of Risk Management Solutions

“At Aviva, our proactive prevention philosophy on risk management allows us to help our clients effectively manage the risks that may cause long-term mental and physical ill health. By sharing information and advice on how to reduce these risks and promote better wellbeing within the workplace,  we hope that we can help you to protect your people and your business.”

Risk assessment

Effective risk assessments are an important part of any occupational health and wellbeing strategy. A risk assessment should analyse the tasks completed by the employee over a typical working week, estimating their overall exposure. Consider other lifestyle factors that may contribute to daily risk exposure such as hobbies, health, and financial and psychological factors. When looking at your current control measures, determine what's working and what changes you can put in place to improve outcomes. 

Education and training

Employees and employers can all benefit from investing in education and awareness programmes. Employees can feel comfortable knowing they're supported in the workplace and managers and supervisors can be better equipped to support employees going through health issues. We work with EdApp to help businesses manage some of their key risks, and for drivers we offer support through Drive iQ.

Hybrid and home working

Flexible working for many businesses may now be the norm, so you need to consider how to support your staff with their physical and mental health when they're working at home. It's important they have the right equipment, that they take regular breaks, set clear boundaries around home and work life and that you have regular catch-ups with honest and open conversations.

Lifestyle factors

The increase in sedentary desk-based work may have an influence on the risk of developing health issues. Encouraging sedentary employees to move more at work could lead to physical and mental health benefits, especially when practiced alongside other healthy lifestyle choices.

Mind health and wellbeing

Your occupational health and safety strategy should always incorporate mind health and wellbeing as an integral part of your overall risk management approach. Encourage a more open workplace culture, provide support when employees are struggling and invest in education and awareness programmes to help everyone gain a better understanding of this often-stigmatised topic.

Physical health and wellbeing

Engage with your occupational health provider to explore what could be provided to boost physical health and wellbeing in the workplace. Consider areas that can be controlled, like exposure to noise, hazardous substances and repetitive manual handling tasks. Encourage sedentary workers to engage in regular physical movement to support posture. Monitor and measure phsyical health through voluntary blood pressure checks, cholesterol checks and other routine checks.

Help minimise risks with our Specialist Partners

We have a wealth of experience in helping customers protect their business. As well as insurance, we provide a vast offering of other products and services to help prevent accidents and losses. As an Aviva policyholder, these products and services are available to you at preferential rates, helping you reduce risk in your business. From fire to escape of water, security to motor, health and safety to business resilience – all our partners have an established pedigree in the risk management sector.

Find out more

Need further help or assistance?

Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on

0345 366 6666

Opening times: Monday - Friday* 9:00am - 5:00pm

* Excludes Bank Holidays. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.