Aviva Digicare+ Workplace

Aviva DigiCare+ Workplace offers your employees a yearly health assessment through a pin-prick blood test. It's a fingerprick blood test, so they can take in the comfort of their own home. This test checks 20 different health markers to spot problems early on, covering common issues like the risk of diabetes, cholesterol status and liver health. You have 90 days to take the test and return it to the laboratory in a self-addressed envelope provided by Square Health.

After the test, your employees get a personalised health report, complete with any recommended courses of action. If needed, they can book a follow-up consultation with a digital GP to discuss the results. By taking this test once a year, your employees can keep on top of their health, detect issues early and maybe help prevent certain health problems.

The Health Check is for employees insured under Group Critical Illness/ Group Income Protection and is available at no additional cost to employees.

Give your employees easy access to a Digital GP consultation with the Aviva DigiCare Workplace app. The consultation can last up to 20 minutes, including wrap-up time.

Fast flexible access to medical advice

Your employees can have up to three consultations each policy year and they can book them seven days a week, 8am to 8pm. With an average wait time for appointments of only three hours, it makes appointments more accessible to employees outside of standard working hours.

The service complements rather than replaces an NHS GP. It isn’t appropriate for emergency treatment or life-threatening situations such as chest pains, breathing problems, suspected stroke or bone fracture, severe bleeding or loss of consciousness.

A choice of GP 

Here's what your employees can do through the app:

• Choose from male and female GP's
• Search for a GP they've seen through the app within the last six months to book directly with them
• See the same GP for multiple appointments if they are available
• Review GPs' bios and choose a GP based on who best suits their needs according to their profile
• Get a prescription, a fit note or a recommendation or referral for specialist treatment
• Use the service to speak to a UK doctor when they're on holiday abroad
• Order prescribed repeat medication within the app (all NHS England exemptions are accepted) and get free UK delivery

Consultation advice in the app

After your employee's GP consultation, they will be able to see the advice they've been given and their consultation history within the app.

Anyone using this service will have to cover the following costs, if they apply:

• The costs of the medication
• £15 for a referral letter
• £15 for an electronic fit note

The Digital GP service is available to employees insured under Group Critical Illness or Group Income Protection their spouse or partner and children up to the age of 18, or 21 if in full-time education.

Before booking employees will go through a short section covering terms and conditions and symptoms, and can then select a preferred time, date and GP for the consultation.

Nutritional Consultations can help your employees understand more about how nutrition affects their health and wellbeing.

Making healthy nutritional choices helps with achieving good physical fitness, which in turn can affect mental health. That’s why it makes sense to help your employees establish a healthy relationship with food.

Up to six 30-minute consultations with a nutritionist each year

Your employee and their eligible immediate family can share up to six consultations a year with a trained nutritionist. During these 30-minute sessions, the nutritionist will give them advice on optimal eating plans, how to change their relationship with food and how to break bad habits.

The benefits of Nutritional Consultations 

• Helps reset relationships with food 
• Encourages your employees to understand the importance of gut health on their general wellbeing
• Encourages long-term lifestyle changes and accountability in food choices, helping with weight loss and boosting energy, if that's their goal
• Tailored to your employee's life stage, helping them adapt their diet as their circumstances change

The Nutritional Consultation service is available at no additional cost. The Nutritional Consultation service is available to employees insured under Group Critical Illness, Group Income Protection their spouse or partner and children from age 12 up to the age of 18, or 21 if in full time education.

A medical diagnosis can come as a shock. It’s easy to forget to ask important questions, and your employees might be left wondering whether other medical professionals might come to different conclusions.

The Second Medical Opinion service offers employees and their immediate families the support they need in situations like these. The second medical opinion is for diagnosis originally given by a primary treating consultant based in the UK and employees have up to two Second Medical Opinions in each policy year available to share between them and their eligible family members.

After answering questions in-app, the employee is matched to a suitable UK-based specialist to give their medical opinion. All are experts in their fields and can bring fresh insight to bear on a diagnosis.

It’s not about distrust. Instead, consulting another professional gives the employee a chance to digest their diagnosis, ask questions and more fully understand their illness, helping them to embrace their chosen treatment pathway.

Square Health covers the costs for the consultation and the report only. The patient must cover any travel costs and costs for any treatment they decide to go ahead with following the Second Medical Opinion, as these are not part of the service.

This service is available to employees insured under Group Critical Illness, Group Income Protection them, their spouse or partner and children up to the age of 18, or 21 if in full-time education.

Mental health problems are common in the workplace. Acting quickly to identify issues and getting help as early as possible can make a big difference. Available to your employees and their immediate family, this service offers quick access to tailored mental health advice from a qualified therapist. 

Help and support for a wide range of mental health issues

The completely confidential service offers help with all these events and more:

• Workplace stress
• Money worries 
• Family conflict 
• Divorce 
• Big changes in life 
• Family history 
• Post-partum depression 
• Post-traumatic stress disorder

Someone to talk to...

Your employees can book their own appointments and choose therapists based on their area of expertise, all within the app. They will receive a pyschotherapy video or phone consultation on average within 48 hours.

A personalised plan of action

Therapists will provide advice and devise a personal treatment plan for individuals , which may include online CBT modules or other material to support their clinical care.

Your employee's family can use the Mental Health Consultations too

Your employees are entitled up to six Mental Health Consultations per year, which they can share between them and their immediate family. In addition, they can also have up to six bereavement consultations outside of the app per year, which they can share between them and their immediate family.

The Mental Health Consultation is available at no additional cost. The Mental Health Consultation and Bereavement Service is available to employees insured under Group Critical Illness and Group Income Protection their spouse or partner and children from age 16, up to age 18 or 21 if in full time education.