Live smarter with a new approach to wellbeing

We're dedicated to helping people live their best lives by encouraging them to consider their wellbeing in everything they do.

Our Group Critical Illness gives access to expert clinical help when its needed. It also encourages employees to change their habits by making small, gradual changes to become healthier and happier. And when times are tough, it also offers support services to help employees cope with stress and grief.

The main reason for taking out Group Critical Illness is for financial protection. You should not take out a policy for wellbeing services alone. Find out what our Aviva Group Critical illness offers and how it works by visiting Aviva Group Critical Illness.

Aviva services

Aviva can help make this happen by providing services which support the three pillars of wellbeing – physical, mental and financial:

Physical wellbeing services

The physical wellbeing services could help you create a happier, healthier and more productive workforce, while working to reduce absenteeism, presenteeism and the associated costs.

Mental wellbeing services

The mental wellbeing services could help you build a mentally resilient workforce, offering proactive and reactive third party solutions that work together to help you deliver a fully rounded mental health strategy.

Financial wellbeing services

With our Group Critical Illness, we provide a lump sum to members if they're diagnosed with a critical illness defined by our policy. We also have financial wellbeing tools available to support and educate your employees, covering everything from how they spend and save their money to saving for their future.

Why Aviva?

We're a trusted financial services provider with millions of customers, and with years of experience, our services can help businesses create healthier, happier and more productive workforces. We offer a range of wellbeing services to support the needs of your business and employees, helping you improve employee engagement and helping to keep your staff in work.

Who's eligible?

Our wellbeing services are currently available as a value-added service to Group Critical Illness customers. These are non-contractual services which can be withdrawn by Aviva at any time. The services are available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

See our services

Aviva DigiCare+ Workplace

Get your health connected

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Aviva DigiCare+ Workplace

What is it?

We can’t predict what will happen tomorrow, but we can prepare for it today. Provided by Square Health, the Aviva DigiCare+ Workplace smartphone app can help. It puts the guidance and care your insured employees need to help detect, manage and prevent physical and mental health problems at their fingertips. It takes only a few clicks to help them towards a healthier future. It takes Aviva to help you live your best life.

How is it helpful?

Aviva DigiCare+ Workplace services at a glance.

Annual Health Check – a home-based test examines 20 different health markers to help identify problems early, including diabetes risk, cholesterol status and liver health.

Digital GP – a private doctor service offering your employees quick access to clinical advice and guidance, through up to three sessions a year.

Nutritional Consultations – your employees can have up to six consultations a year with a nutritional expert, including advice and guidance on delicious healthy eating plans.

Mental Health Consultations – tailored advice from mental health professionals if there’s any issue – home or work related – your employees need to talk over, including bereavement support. Employees get access to six Mental Health Consultations a year, with an additional six bereavement consultations.

Second Medical Opinion – helps your employees get two expert second medical opinions a year and treatment plan from a UK-based clinician after an initial diagnosis.

To find out more detailed information on each of these services visit our Aviva DigiCare+ Workplace page.

Your employee's can also access Aviva's Wellbeing Library through Aviva DigiCare+ Workplace. Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools. In the Wellbeing Library, your employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

What are the benefits of this service?

Benefits to your business

  • Supports a wellbeing agenda
  • Could help reduce sickness and absenteeism
  • Could help improve the health and wellbeing of your workforce 
  • Helps your business stand out from the crowd, attract and retain talent

Benefits to your employees

  • Helps with early detection of health-related matters 
  • Easy to access, flexible health benefits 
  • Helps prevent and intervene where needed 
  • Supports your employees and their immediate eligible family

Access to a large network of medical professionals

Aviva is working with Square Health to provide Aviva DigiCare+ Workplace. Set up by doctors, Square Health has more than 25 years’ experience working with companies like Aviva to deliver benefits to their customers. 

With an established infrastructure providing access to over 5,000 medical specialists across the UK, Square Health helps us to put your employees' needs first.

How can I find out more on Aviva DigiCare+ Workplace?

To find out more about Aviva Digicare+ Workplace, speak to your Aviva Account Manager or financial adviser.

Take a look at:

Aviva DigiCare+ Workplace

Aviva DigiCare+ Workplace Brochure

These services are non-contractual benefits Aviva can change or withdraw at any time. These services are available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Aviva DigiCare+ Workplace is powered by Square Health. Terms and conditions and the privacy policy for Aviva DigiCare+ Workplace can be viewed in-app.


Still need help?

Email us: digicare@aviva.com

Aviva Line Manager Toolkit: Mental Health

Good conversations start here

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Aviva Line Manager Toolkit: Mental Health

What is it?

The Aviva Line Manager Toolkit: Mental Health offers video modules and supporting content – all designed by clinicians – to help line managers spot the warning signs of poor mental health, identify reasonable adjustments and manage professional boundaries. It also gives them the confidence to have supportive conversations with team members, so they can address issues before they become more serious.

The Aviva Line Manager Toolkit: Mental Health is available to both insured and uninsured line managers as part of an eligible Aviva scheme.

How is it helpful?

The digital Aviva Line Manager Toolkit: Mental Health can help line managers feel more confident in holding appropriate and supportive conversations with team members, so they can help address mental wellbeing concerns before they become more serious. It takes Aviva to help give them the training they need to make a positive difference.

What are the benefits of this service?

Help your line managers to spot the warning signs of poor mental health

Developed by mental health professionals, the digital Aviva Line Manager Toolkit: Mental Health offers bite-sized videos to help your line managers identify signs and symptoms of poor mental wellbeing among team members, both in the physical and remote work environment.

Give your line managers the confidence to have supportive mental health conversations

The Line Manager Toolkit can help line managers feel more confident in holding appropriate and supportive conversations with team members, so they can help address mental wellbeing concerns before they become more serious. It takes Aviva to help give them the training they need to make a positive difference.

Help your line managers better support employees to stay in or return to work successfully 

Helping an employee with poor mental health to stay in work or manage a successful return to work after mental health leave is critical. The toolkit provides key information and guidance for line managers on the reasonable adjustments and adaptations which could be made.

How can line managers access this service?

The Aviva Line Manager Toolkit is available after purchase of a Group Critical Illness scheme with Aviva.


For more information on the Aviva Line Manager Toolkit: Mental Health, please speak to your financial adviser, Aviva Account Manager or email our sales team: groupprotectionsalessupport@aviva.com

Please remember our sales team is unable to provide financial advice.

Please be aware that this service is not intended to offer personalised medical advice or replace established mental health care pathways. It supplements existing channels by offering an advice and support framework for line managers, helping them to support colleagues who may be experiencing mental wellbeing concerns which are presenting within the workplace.

This service is a non-contractual benefit Aviva can withdraw at any time. The service is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

You can read the terms and conditions and the privacy policy online.

Get Active

Taking the weight off your wallet

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Get Active

What is it?

With Get Active, your insured employees can get discounts at over 3,000 health and fitness clubs, plus great at-home fitness offers and a range of savings on other products and services. It's all designed to help keep them and their families active, healthy and happy. It takes Get Active. It takes Aviva.

How can Get Active help your business?

The benefits of regular exercise could mean a fitter, healthier and happier workforce. In turn, this could lead to increased employee engagement and productivity.

How can your employees access this service? 

For more information on Get Active, please visit www.getactive.aviva.co.uk

You can read the terms and conditions and the privacy policy online before signing up.

By completing the sign-up process, either online or in-person at your employee’s selected health and fitness club, they may enter a binding contract with the gym they've chosen. This could include conditions such as minimum term and monthly fees. They must read the terms and conditions relating to their chosen gym carefully.

This service is a non-contractual benefit Aviva can withdraw at any time. Get Active is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.


Any questions?

If you have any questions about Get Active, please speak to your financial adviser, usual Aviva account manager or email our sales team: groupprotectionsalessupport@aviva.com

Please remember our sales team is unable to provide financial advice.

Red Arc

The nurse will see you now

Person pointing at a mobile phone that a nurse is holding

Red Arc

What is it?

RedArc is a nurse advice and support service available to employees who make a claim through Group Critical Illness cover. The service offers insured employees and their families long-term practical and emotional support over the telephone from a dedicated Personal Nurse. It's completely confidential and RedArc won't pass any information to any third party without the employee's consent.

How is it helpful?

RedArc will assign a dedicated Personal Nurse to your employee. All RedArc nurses are experienced, registered nurses with first-hand experience in looking after people with critical illnesses. They will provide long-term, one-on-one telephone support for as long as it’s needed.

The Personal Nurse will talk to your employee to help them understand their diagnosis. They will also listen to any worries they have and address their concerns and insecurities about what's happening. On top of that, they will provide guidance to help your employee make the most of what support is available to them.

How can your employees access this service? 

Red Arc is available at no extra cost to all Group Critical Illness insured customers.


How can I find out more?

To find out more about RedArc, please contact your financial adviser, usual Aviva account manager or email our sales team: groupprotectionsalessupport@aviva.com

Please remember our sales team is unable to provide financial advice.

This service is a non-contractual benefit Aviva can withdraw at any time. RedArc is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Recommendations and treatment advice are in line with UK NICE (National Institute for Health and Care Excellence) guidelines.

Stress Helpline

A little more conversation

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Stress Helpline

What is it?

The Stress Helpline offers insured employees over the age of 16 the chance to talk in confidence to trained counsellors about issues they feel are causing them stress.

How is it helpful?

Provided by Care first the helpline can be a good place for employees who need help with personal or work-related stress issues. Talking and sharing can be the first step in helping to work through problems and resolve them, aiming to achieve the best outcome for employees and employers.

Stress can develop when your employees feel they are having difficulty with the demands and expectations they face. And stress carries potential risks for your business, such as increased absenteeism, lower productivity, and low levels of morale. The Stress Helpline offers your insured employees the chance to talk confidentially to accredited counsellors about anything that's bothering them, from money to family to relationships and everything in between.

How can your client’s employees access this service?

Insured employees can use the Stress Helpline at no extra cost, all year round. They simply call a dedicated number for a confidential chat with a trained counsellor.

For joint protection, telephone calls may be recorded and/or monitored for quality and training purposes. Calls to 0800 numbers from landlines and mobiles are free.

This service is a non-contractual benefit Aviva can withdraw at any time. The Stress Helpline is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

This is a benefit for members aged 16 or over covered by a Group Critical Illness scheme.


Any questions?

If you have any questions about Stress Helpline, please speak to your financial adviser, Aviva account manager or email our sales team: groupprotectionsalessupport@aviva.com

Please remember our sales team is unable to provide financial advice.

Wellbeing Library

Take a leaf from an expert's book

A person with their headphones holding a mobile device and smiling with a purple background

Wellbeing Library

What is it?

Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips – including guides and tools.

How can these articles help?

In the Wellbeing Library, your employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

How can my employee’s access this service?

For customers with Aviva DigiCare+ Workplace app your employees can access the Wellbeing Library content directly within the app, for non-insured employees or customers without the DigiCare+ Workplace app we have made the Wellbeing Library available as an online resource.

This service is a non-contractual benefit Aviva can withdraw at any time.


Any questions?

To find out more about Aviva DigiCare+ Workplace and the Wellbeing Library, please speak to your financial adviser, usual Aviva account manager or email our sales team: groupprotectionsalessupport@aviva.com

Please remember our sales team are unable to provide financial advice.