We’re by your side, through trouble and tranquillity
If your business is struggling under the pressure of costs going up or supply shortages, we can help lighten the load with flexible cover, free resources, and we'll aim to pay claims as quickly as possible.
Streamline your spending with our flexible cover and payment plans 
We can provide flexible payment terms if you are in financial difficulty and already pay by Direct Debit, or we can arrange instalment facilities if you currently pay annually. For payment queries, please talk to our team on 0800 068 5438. we're open Monday-Friday from 9am till 5pm (excluding bank holidays).
We'll aim to pay claims as fast as possible, taking into consideration your individual circumstance 
You need cash to stay afloat, so we will aim to process claims without delay. If you suffer a large loss, stopgap payments can be unlocked, depending on your case.
Make your business resilient 
Our risk management website offers best practice guidance and specialist content to help keep the wheels in motion.
There’s a wealth of resources on business continuity, supply chain management, rebuilding periods, wellbeing and more.
To make your business more resilient, discover our risk management solutions.
Loss prevention library 
Take advantage of a wide range of guidance and standards to support risk management within your business. Whether protecting your people, property or valuable assets, our dedicated content offers practical preparation to handle tricky scenarios and reduce your business’ risk.
Learn more about protecting your business in our loss prevention library and risk management guides.
Tap into a network of experts 
Work with our Specialist Partner Network at preferential rates for support across a range of services. From business resilience to employee training, valuation services and security assessments.
Supporting the people who support you
In response to rising costs and ballooning debt levels, you’ll have access to two leading money charities.
Business Debtline
We've partnered with Business Debtline, a free service supporting self-employed people and small businesses in dealing with their debts and taking steps to overcome difficult financial situations.
Citizens Advice
We've pledged £7 million to support our partnership charity, Citizens Advice. New advisers will be hired to help up to 250,000 additional people in need, through telephone, webchat and in community settings.
Struggling to cover your policy costs?
If you think you might struggle to make your payment or have missed a payment, its important you speak to us so we can help. If you purchased your policy through a broker, we would always suggest you start by speaking to them.