When you're choosing a Master Trust, nothing is more important than finding Trustees with the experience, vision and commitment to give you genuine confidence. This is what the Aviva Master Trust delivers for you.
The Trustees govern the Trust and are responsible for everything, from member communications to deciding which investments to make available to members.
The five members of the Aviva Master Trust board are all established and highly respected leaders from varying fields within the pensions industry.
All of the Trustees have worked within the UK pensions industry in various capacities for a considerable length of time and can demonstrate a varied set of appropriate skills.
In addition, each Trustee has their own specialist pensions background with complementary expertise - providing a broad diversity of experience on the Trustee Board. They are all committed to providing exceptional service for members.
Read more about the Trustees and their experience below:
Meet the Trustees
Elizabeth is Chair of the Trustee Board and has held roles within the workplace pensions and savings industry for over 20 years, and was shortlisted for Professional Pensions Personality of the Year 2020. She was for many years the Chief Executive of the HSBC Bank Pension Trust (UK) Limited. Elizabeth is also the current non-executive Chair of Barnett Waddingham LLP’s Management Board. She is a fellow of the Institute of Chartered Accountants in England and Wales.
Colin is a leading professional Trustee representing PTL Governance Limited since 2014 and was chair of the Aviva Master Trust from inception to May 2020. Colin is an actuary and worked as an employee benefit consultant. He has a wealth of experience on DC Master Trust, single employer trusts and hybrid schemes. He is accredited by the Association of Professional Pension Trustees (APPT) and holds the Pensions Management Institute Trustee Certificate. Colin was voted the Pensions Insight DC Professional Trustee of the Year.
Rebecca is Chair of the Trustees’ Audit and Risk Committee and worked as a solicitor in private practice for more than 30 years focusing on pensions law and with a specific interest in trustee governance and pensions for not-for-profit organisations. She was appointed as a trustee to the Aviva Master Trust in 2015 and has detailed knowledge of Aviva’s processes.
Jonathan is Chair of the Trustees' Investment Committee. He has worked in the workplace pensions and savings industry for over 20 years. He is currently Head of DC and Financial Wellbeing at financial advice group Redington, as well as being a Trustee of Aviva Master Trust. Before taking on these roles, Jonathan held senior positions in insurance, consulting and asset management.
Tilly is Chair of the Trustees' Member Experience and Communications Committee. She is a qualified actuary and pensions professional. Tilly is an accomplished non-executive on boards and committees and has 25 years' experience. She was a non-executive director of the Pensions Regulator up to April 2020. Tilly was Global Head of Pensions at National Grid PLC.
Taking action to help scheme members
Providing support during the pandemic
Clear communication in difficult times
Championing clear communication
Our Trustees are united in their ambition to provide the highest quality member communications. This crucial area of activity will be a major focus for the Trustees and for Aviva over the next 12 months.
The Trustees consider Aviva’s suite of communications to be both high in quality and comprehensive — but they’re keen to make further improvements, particularly in the way Scheme members can interact online with Aviva in the years leading up to retirement.
The Trustees have highlighted further improving the member experience and engagement with both employers and members as priorities over the next year. They intend to:
- Enhance the journey for Aviva Master Trust members at all life stages, with particular emphasis on those aged 50 and over, and on members wishing to take advantage of flexi-access drawdown.
- Help members engage more with their pensions and to increase their understanding and awareness of long-term savings for retirement. They firmly believe that increased engagement leads to better outcomes.
Finding out what employers and members really want
The Trustees are passionate about gaining a better understanding of members’ desired outcomes, through careful analysis of member demographics and behaviours. They will use this insight to identify key areas for change. In the first half of 2021, the Trustees surveyed members on their priorities when it comes to pensions to learn more about members' priorities and to ensure they are providing support and communications.
The Trustees will also be hosting regular hour-long webinars presenting current topics of interest to employers, as well as holding a Q&A session where employers can speak directly to the board and experts from Aviva. They are keen to meet with client employers and attend employer governance meetings where relevant.
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