What is accidental damage cover?

Find out why having insurance to cover accidental spills, bumps and tears may be worth having

While household accidents are common, that doesn’t mean they’re not a hassle. One way to keep stress levels down is to get things back to normal as quickly as possible. 

If you subscribe to the ‘better safe than sorry’ school of thought, accidental damage cover could be a valuable add-on. 

Here are some things to consider if you’re thinking of adding accidental damage cover to your contents or buildings insurance policy.

Please remember, policies can vary depending on your insurer and the level of cover you pick. You should always read the detail of any policy to see exactly what is and isn’t included.

What is accidental damage?

Different insurers have slightly different definitions of accidental damage, but generally it's damage that's caused by a single, unexpected one-off event. It’s different from damage caused by wear and tear or a breakdown. You can add accidental damage cover to either your contents insurance or to your buildings insurance. Or even both, usually at an additional cost.

JavaScript is required to use features on this page, but is not currently available; please try again.

What is accidental damage?

What is accidental damage?

Transcript for video What is accidental damage?

DIY mishap? Let's answer your questions about accidental damage.

On-screen text:
What is accidental damage?

I spilled paint all over my new carpet. Can I claim?

Ah, nightmare. Sorry to hear that. So, that would actually be covered by accidental damage insurance.

Accidental damage cover will protect you from general damage that's caused by a single unexpected one-off event, like a vase falling off a shelf and cracking your bathroom sink, or putting your foot through the ceiling in the loft.

Or, in your case, that paint spill.

What's not covered with accidental damage insurance?

It's designed for sudden unexpected events.

So, it won't cover things like wear and tear, gradual deterioration, mechanical or electrical breakdowns, or anything down to poor workmanship, faulty parts or design flaws.

I'm starting to do some house renovations. Should I consider accidental damage insurance?

That's entirely up to you. Some people choose accidental damage cover during renovations for extra peace of mind.

You may prefer to cover the cost of any accidents or breakages yourself.

However, if you can't do that, it may be worth considering.

Especially during DIY season.

On-screen text:
T&Cs apply.

Does accidental damage insurance only cover your  home or does it include the contents?

Great question.

With Aviva Signature Home Insurance, you can have it on either buildings or contents or combined.

Adding accidental damage cover to your building’s insurance will usually protect you from things like breaking a tile in the bathroom.

If you've included accidental damage cover in your content's insurance, incidents like knocking over a TV or breaking a glass coffee table could be covered.

What are the pros and cons of accidental damage insurance?

Accidental damage cover can provide extra peace of mind for unexpected incidents. We class it as damage caused suddenly and unexpectedly by an outside source that can be identified, but usually comes at an additional cost to your existing policy.

Where can I find out more information on accidental damage insurance?

All this information and more is one click away on Aviva's Accidental Damage Cover page.

On-screen text:
What is accidental damage cover? - Aviva

What's usually covered by accidental damage insurance?

  • Adding accidental damage cover to your buildings insurance will usually protect you from things like a vase falling off a shelf and cracking your bathroom sink. Or if a football smashes your window.
  • Accidents like knocking a TV over or cracking your glass coffee table may be covered if you’ve added accidental damage cover to your contents insurance.

What's not usually covered?

  • Accidental damage cover won’t cover you if, for example, your computer crashes because it’s very old.
  • Portable electronics and clothes are often excluded from contents insurance accidental damage policies, so check with your insurer. 
  • Damage caused by animals, like a pet chewing your furniture, isn’t usually covered. Some insurers and policies cover certain types of damage by pets, but not others.
  • Poor workmanship or design wouldn’t be covered as part of your buildings insurance accidental damage cover.
  • Certain losses or damage (eg, theft or malicious damage) caused by paying guests or tenants.
  • Damage from wear and tear, electrical and mechanical breakdown, or gradual deterioration.
  • Alterations or renovations aren't usually covered.

With accidental damage cover you can only claim for damage to your house or garden, as part of your buildings insurance. For items inside your house or garden, you'll claim for them through your contents insurance. It's a good idea to check with your insurer to find out exactly what's covered and what's not.

Accidental damage cover doesn't usually cover items away from your home. For example, if you drop your laptop while walking down the street, this wouldn’t be covered. However, you can also protect your belongings while they're away from home with personal belongings cover. Check with your insurer to see if this option is available to add.

Do I need accidental damage cover?

That’s up to you. Accidental damage cover is an optional extra you can add to your home insurance policy. You may prefer to cover the cost of any accidents or breakages yourself. However, if you can’t do that, it may be worth considering.

The pros and cons of accidental damage insurance

Because accidental damage insurance can offer you more cover for one-off incidents, it might help give you more peace of mind.

But it’s important to know that this increased protection means the overall cost of your home premium will increase. The price you pay will depend on your particular circumstances and the level of cover you choose.

Like other insurance, making a claim under your policy could reduce your no claim discount when you renew. But the reverse is also true. If you don’t make a claim, your no claim discount will increase until you reach the maximum number of years allowed under your policy.

You’ll also need to consider the policy excess, which is the amount you pay on any claim. If your excess is £300, for example, you’ll have to pay the first £300 towards any replacement costs.

Ready to get Aviva Signature home insurance cover?

Aviva home insurance protects your home inside and out – covering your building and belongings.