What does the Equity Release Council do?

The Council informs people about equity release, and ensures their rights are safeguarded through a set of standards and customer charter. These apply to the products themselves, and the support offered to customers.

Taking out equity release means getting financial advice, and the Equity Release Council can help here too. On their website, you can connect with an adviser who follows the Council’s rules. This means you can trust that you won’t be encouraged to choose a product that isn’t right for you.

Explore more frequently asked questions

Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

FAQ search tool

Not found the answer you need yet? If you have a particular question, try our FAQ search tool.