How can I get proof of my No Claims Discount?
If your policy is due for renewal, the renewal schedule or letter should count as evidence of your no claim discount (NCD) for your next insurer.
If you cancel at any other point and have been insured with us for more than a year, we’ll automatically include proof of NCD with your cancellation letter. If you would prefer this via email, please request this at the time of cancelling.
If you’ve been with us for less than a year we’ll send you a separate letter to confirm how long you have been claim free for.
If you have already cancelled your policy and no longer have your documents, please contact us.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
Home insurance
Travel insurance
Health cover
Critical illness cover
Income protection
Aviva DigiCare+
Personal accident insurance
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.