I haven’t received my cashback.

Any queries related to cashback, please go back to the cashback site you used, and they will be able to help with any queries.

Explore more frequently asked questions

Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Car and motor insurance

Go to motor insurance FAQs

Go to Breakdown Cover FAQs

Home insurance

Go to home insurance FAQs

Travel insurance

Go to travel insurance FAQs

Health cover

Health insurance

Life cover

Go to life insurance FAQs

Go to over 50s life insurance FAQs

Critical illness cover

Go to critical illness cover FAQs

Income protection

Go to income protection insurance FAQs

Aviva DigiCare+

Go to Aviva DigiCare+ FAQs

Personal accident insurance

Go to personal accident insurance FAQs

FAQ search tool

Not found the answer you need yet? If you have a particular question, try our FAQ search tool.

Search all FAQs