What can I do if I am struggling to keep up with my monthly payments?

If you’re feeling any financial pressure, we're here to support you and find a solution. You can explore options like permanently reducing your monthly payments by adjusting your cover or the duration of protection which could make things more manageable. 

We also offer a cost of living support scheme. This allows you to lower your payments for now, with the freedom to increase them again in 12-24 months without having to complete a new, full application. If you reduce your payments your cover will also go down.

It's worth keeping in mind that as the cost of cover is linked to your age and health, you may pay more for the equivalent total cover in the future if you decide to top your cover back up.

If your premiums stop, your cover will end.

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Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

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