Which physiotherapists can I use for my treatment?
You’ll need to have a telephone clinical assessment (TCA) with a physiotherapist first. If they think you need face-to-face physiotherapy, they’ll arrange a first session with a local physiotherapist from the network at a time and date that suits you. They’ll then send you email confirmation of the appointment.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.