Switch your health insurance

Yes, you don’t need to wait until the end of the policy year before switching. However, it’s a good idea to check with your current provider to see if there are any early exit or cancellation fees that would need to be paid. 

The first step to switching is to get a quote - you can do this online or over the phone. How long it will take will depend on the individual – you might have questions to ask or want to mull things over. You don’t have to accept your quote straight away, but once you have we’ll send you the relevant policy documents. The only things left to do will be to cancel your current policy and email or post us your current provider’s certificate of insurance within 21 days to complete the switch.

If you’re already having treatment and want it to continue, then it’s unlikely you’d meet our criteria for switching to us and bringing over your medical history. We’d be able to offer you a policy based on new underwriting terms, but this means that any pre-existing conditions, especially if ongoing, will not be covered.

Yes, customers can switch at any time, you don’t have to wait until renewal. Remember to check with your current provider to see if there are any early exit or cancellation fees that would need to be paid.

No, if one or more family members want to stay with your current insurer (for example if they’re going through a claim), then you can choose to only switch the family members who want to move and the others stay where they are.