Tools to keep your body and mind in shape
Our health insurance is more than a safety net for when things go wrong. Healthier Solutions customers can also access our Wellbeing Services – a range of rewards, discounts and resources to support their physical and mental wellbeing. And even better, there’s nothing extra to pay as they’re included with our health cover as standard.
How do you access these benefits? You’ll be sent all the details with your policy.
From being there 24/7 when you're stressed to creating a personalised fitness plan, we include heaps of free services and tools to help you stay on your A game when it comes to everyday health matters.
MyHealthCounts
What is it?
MyHealthCounts can help you find out how healthy you are and could even save you money when you renew your insurance.
How’s it helpful?
Completing health risk assessment questions will give you a Q Score - helping you get a better understanding of your health and the lifestyle choices impacting it.
You can use the features within MyHealthCounts to improve key health areas and keep you cruising towards your health goals and potentially improve your score.
Participating in MyHealthCounts could earn you a discount on your renewal premium.
How can I get this?
If you’re a Healthier Solutions customer, you can use MyHealthCounts for free. When you're 18 or older, we'll invite you to join after you buy a policy.
Transcript for video MyHealthCounts
Welcome to MyHealthCounts, our health and wellbeing service designed to help you take control of your health, your way.
Available online or through our app, you’ll unlock deeper, more personalised insights into your wellbeing.
Sync a health fitness app to keep a track of your lifestyle activity, complete digital health assessments to help understand how healthy you are, identify the lifestyle areas you may want to address to improve things, receive advice from health professionals to help make improvements, build and track your healthy habits, and get rewarded for your efforts - all in one place.
Our digital health assessments are simple, straightforward, and designed to give you meaningful insights into how your current lifestyle is impacting your overall health.
Each assessment gives you a Q Score between 1 and 100 - think of it as a snapshot of your health in that area. The closer your score is to 100, the better.
You’ll also see which lifestyle areas need the most attention, listed in priority order, so you know exactly where to focus your efforts.
But we don’t stop there.
You’ll receive advice and recommendations tailored to your results to help you make informed choices and take real steps towards a healthier you.
And here’s something to feel good about: when you commit to your wellbeing, you can potentially get rewarded with savings on your health cover.
Complete wellbeing actions through the app and you could earn up to 15% off your renewal premium.
It’s simple – the more you engage, the more you could save.
You’ll see how much you’ve achieved at the end of month 9, just before your qualifying window closes.
Want to take things up a notch?
Set goals that matter to you.
Choose your motivation, identify your barriers, and get tailored hints and tips to help you stay on track.
Or join a 12-week programme with weekly support to help you build healthier habits at your own pace.
Need some inspiration?
Our library is packed with resources to keep you feeling good.
And keeping motivated is easy too!
Unlock new levels of wellbeing and achievement badges by maintaining health streaks, completing actions, and more.
Ready to get started on your health and wellbeing journey?
Head to myhealthcounts.aviva.co.uk
You can find your access code in your private health insurance welcome literature and member guide.
Get Active*
Regular exercise has numerous physical and mental benefits. Get Active helps get your body and mind in tip-top shape by giving you access to offers and discounts at gyms and health and leisure clubs across the UK. Available offers will be dependent on your location, but you could save on membership fees.
Save on memberships at health and fitness clubs nationwide
There’s also a range of discounts on products and services than can support a healthier lifestyle for both you and your family. You’ll get money off fitness equipment and fashion, discounts on fitness apps, outdoor pursuits, as well as meal planning and delivery offers that could help support healthy eating and habits. And if the idea of wearing Lycra in public brings you out in a cold sweat, there’s a range of on-demand online workouts available too.
Get discounts on healthy lifestyle brands and services
Get Active is the ultimate incentive to start your health and fitness journey. Check our terms and conditions (PDF 97 KB) to learn more.
*This is a non-contractual benefit that can be changed or removed at any time.
Aviva Digital GP*
Busy lives and busy GPs can turn arranging an appointment with your doctor into a logistical nightmare. But with our Aviva Digital GP app there’s no need to put your health and wellbeing on hold. Below are a few ways it can make getting support for your general medical concerns easier:
- Book appointments through the app, 24/7
- Get same day appointments or speak to a GP at a time that suits you
- Virtual appointments from the comfort of home
- Choose which GP you want to speak to speak to based on their profile
- Order repeat prescriptions through the app
- Choose the same GP you have previously appointed with (provided the consultation was within the last six months)
- A copy of your consultation notes will be provided in app
- Private prescriptions can be delivered to your home or collected from a pharmacy you nominate
- Add up to 10 of your children under 16 to your account
The doctor will see you (virtually) now – see a digital GP
See a doctor without leaving your home.
*This is a non-contractual benefit that can be changed or removed at any time.
Mental health support*
Understanding your mental health can help you take a more active approach to looking after your mind. That’s why we’ve pulled together articles that our Healthier Solutions customers can browse in their own time.
We cover topics such as handling stress, battling burn-out and how to sleep better. You’ll find practical tips to support your wellbeing day-to-day, and guidance to help lift your mood if you’re struggling.
Our hub of mental health and wellbeing articles could be a good first step to towards feeling more like yourself again.
*This is a non-contractual benefit that can be changed or removed at any time.
Stress Counselling helpline
Whether it’s money worries, work stress, or family fall-outs keeping you awake at night, you can turn to the Stress Counselling helpline. And that could very well be in the middle of one of those sleepless nights as it’s free to use 24/7, every day of the year.
It’s not just about the ‘when’ but the ‘what’ too. And what you’ll get is a completely confidential chat with a trained counsellor. This can be useful if you’re struggling to speak to your friends and family about what’s troubling you, as it’s often easier to open up to a stranger.
There’s no limit on the number of calls you can make to the Stress Counselling helpline. So, even if it isn’t a problem shared to a problem solved in one call, it could be the start of a conversation that brings you back to feeling better.
Battling burnout
When life and work pile on the pressure, it can lead to burnout. But there’s help out there to manage your stress levels and find your spark again.
Stress Counselling helpline is available 24/7 to all Aviva Health customers aged 16 or over.
