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Use MyAviva to make a claim fast.
You can also view and update a claim, use Live Chat, access policy details and documents, change your email address and find exclusive offers.
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If you can't find what you're after in MyAviva, pick the online form that fits your question best.
How do I make a health insurance claim?
I need to make a new health insurance claim
I need to update my existing health claim
I have a general health insurance enquiry or want to do something else
I need to update an existing health claim for someone on my policy
I need to tell you my address has changed
I need to change my personal details
Connecting you to the answers and people you need
If you can’t find what you’re looking for, our chatbot can give you instant support around the clock. It can help you manage your account and point you towards the right team if you need to speak to someone.
Your health insurance questions answered
Frequently asked questions
Answering your FAQs about health insurance, to do with your and your family's cover, claims, pre-existing conditions, managing your policy and more.