Take control of your policy
Pull the strings of your policy with MyAviva
Use your secure MyAviva account to do all sorts of things online – make a new claim, check on an existing claim, update your details, or dive into the details of your policy.
Get in touch about health insurance and diagnostics insurance
Your health insurance and diagnostics insurance might be with us directly, or it might be through your workplace. Choose the option that best applies to your policy, and you’ll be chatting to us before you can say ‘Health insurance and diagnostics insurance’ three times in the mirror.
I have health insurance…
Directly through Aviva
If your policy number starts with a 0, 1, 2, 3, or 4, this is the place for you.
Through my company
If your policy number starts with 5, 90, 91, 92, 93, or 94, take this path to get in touch.
Through my corporate company
If your policy starts with 95, 96, or 98, open this this door to say hello.
Connecting you to the answers and people you need
If you can’t find what you’re looking for, our chatbot can give you instant support around the clock. It can help you manage your account and point you towards the right team if you need to speak to someone.
How to make a claim on your health insurance
Explore the Hows, Whys, and Whens of claiming on your health insurance
If you’re unsure, puzzled, confused, or confounded – don’t worry. We’ve put together a video that’s a bit like your morning coffee – it’ll clear away the cobwebs and you’ll finish it in 5 minutes flat.