Contact us about health insurance

With our chatbot you’ll get:

  • Round-the-clock availability
  • The latest information and resources, selected by our experts
  • The quickest route to a solution

Download the MyAviva app

Download the MyAviva app today to manage your policies on the move, as well as discounts on selected products for existing customers.

Download the MyAviva app

How to chat to us

Change your details, make a claim or ask a question online, in minutes.

If you’ve got a quote from us already, pick up where you left off and get covered today.

From email enquiries to online enquiries

Choose the category that best describes your query – we'll get you the right form to fill out and you can send it back to us.

We’re in the palm of your hand

Review your policies and update your personal details in MyAviva. And if what you’re looking for isn’t there give us a wave and we’ll give you a hand.

Making a claim

Check what you’ll need to make a claim online and how to call us, if you prefer to chat it through.

Connecting you to the answers and people you need

If you can’t find what you’re looking for, our chatbot can give you instant support around the clock. It can help you manage your account and point you towards the right team if you need to speak to someone.

For the best way to get in touch, choose from the options below

We have different contact forms and contact numbers, depending on what you'd like to get in touch with us about.

At Aviva we operate a zero-tolerance policy on abuse of any kind. Our staff/colleagues are committed to treating you with courtesy and respect and ask that you do the same.

Health insurance

How to find discounts and offers worth grabbing on to

Drop in to MyAviva

Logging in to MyAviva, your secure online account, opens the door to the latest discounts and offers available to you.

Tap open the app

The simplest way to stay close to your policy info, and any offers or discounts, is to get the MyAviva app on your phone.

Health help guides and articles

Stay remarkable and be the best you.

Important information

Telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free. You may be charged for calling outside of the UK.

Our opening hours may be different depending on which team you need to speak to.