Discover MyAviva
Use MyAviva to make a claim fast.
You can also view and update a claim, use Live Chat, access policy details and documents, change your email address and find exclusive offers.
It’s easy to tell us what you need
You can manage your policy in lots of ways of by logging into MyAviva. If you can’t find what you’re looking for in there, don’t worry. Just choose the query that fits and fill out a short form and we’ll have you sorted in no time.
How do I make a health insurance claim?
I need to make a new health insurance claim
I need to update my existing health claim
I have a general health insurance enquiry or want to do something else
I need to update an existing health claim for someone on my policy
I need to tell you my address has changed
I need to change my personal details
Connecting you to the answers and people you need
If you can’t find what you’re looking for, our chatbot can give you instant support around the clock. It can help you manage your account and point you towards the right team if you need to speak to someone.
Your health insurance questions answered
Frequently asked questions
Answering your FAQs about health insurance, to do with your and your family's cover, claims, pre-existing conditions, managing your policy and more.