Contact us about Personal Accident Insurance
Find out how to get in touch
How can we help?
Choose a number from the options below.
Customer service
Monday to Friday: 9:00am - 5:00pm
Weekends and bank holidays: Closed
Please note: our opening hours may vary in the days and weeks ahead
Claims
Monday to Friday: 9:00am - 5:00pm
Weekends and bank holidays: Closed
Please note: our opening hours may vary in the days and weeks ahead
Write to us
You can make a claim by writing to us at:
Aviva
PO Box 3553
Norwich
NR1 3DA
Haven't found what you're looking for?
See our contact us page for a full directory.
Other reasons to get in touch
Find out more about working with us, plus how to get in touch if you’ve got a media enquiry.
Still need help? Ask our chatbot.
Important information
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.