Contact us about Personal Accident Insurance

Find out how to get in touch

How can we help?

Choose a number from the options below.

Personal Accident customer service

0800 158 3993

Monday to Friday: 9:00am - 5:00pm

Weekends and bank holidays: Closed

Please note: our opening hours may vary in the days and weeks ahead

Personal Accident claims

0800 051 5175

Monday to Friday: 9:00am - 5:00pm

Weekends and bank holidays: Closed

Please note: our opening hours may vary in the days and weeks ahead

Write to us
You can make a claim by writing to us at:
Aviva
PO Box 3553
Norwich
NR1 3DA

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Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.