How to get in touch
Chat with our customer service team
0800 158 3993
Monday to Friday: 9:00am - 5:00pm
Weekends and bank holidays: Closed
You can also get in touch by email, quoting your policy number at: paadmin@aviva.com
Make or check a claim
0800 051 5175
Monday to Friday: 9:00am - 5:00pm
Weekends and bank holidays: Closed
You can also get in touch by email, quoting your policy number at: hcpamoa@aviva.com
Write to us
Make a claim by writing to us at:
Aviva
PO Box 3553
Norwich
NR1 3DA
Important information
For our joint protection, telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.
Contact us