Does your policy number start with MHO, CVH, or HOM? Then you have Aviva Signature Home insurance. Not sure if that’s you? See other policy options
Manage your policy or make a claim
Log in to MyAviva
Most customers can use MyAviva to:
- view and make changes to your policy
- see your documents
- make a claim
- renew your cover
- update your personal information.
Need to make a home insurance claim?
You can make a claim online, and we'll support you along the way.
Here’s how it works:
- Start by telling us what happened
- We’ll review your claim
- We'll aim to settle your claim quickly and keep you updated along the way.
Our chatbot can connect you to the answers and people you need
If you can't find what you’re looking for, our chatbot can give you instant support around the clock, help you manage your account, and point you towards the right team if you need to speak to someone.
Can't find what you need?
Get in touch.
Aviva Signature home insurance customer service
Aviva Signature home insurance customer service (UK)
0345 030 7078
Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: 10:00am - 2:00pm
Bank holidays: 10:00am - 4:00pm
Aviva Signature home insurance claims
Aviva Signature home insurance claims
0345 030 6945
Phone lines are open 24 hours a day for new claims and Monday to Friday 9am-5pm for existing claims.
Home emergency cover claims
0345 300 3346
You need to have bought the optional home emergency add on for this type of claim. You can check this in your policy documents by logging in to MyAviva.
Phone lines are open 24 hours a day.
Legal services
0800 096 5850
You need to have bought the optional legal services add on for this type of claim. You can check this in your policy documents by logging in to MyAviva.
Phone lines are open 24 hours a day.
Aviva Signature home insurance quotes
Aviva Signature home insurance customer service (UK)
0345 266 9317
Monday to Friday: 8:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: 10:00am - 2:00pm
Bank holidays: 10:00am - 4:00pm
Important information
Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Get an Aviva Signature home insurance quote
If you’re thinking about taking out a new policy or want to check an existing quote, you can do it all online in just a few clicks. Getting a quote helps you see what your cover could look like and how much it might cost. You can also give us a call if you’d rather talk it through.
Get a quote online
If you want to get a new quote or already have an existing quote, you can do this online. Just click on one of the links below.