Can I cancel my life insurance policy at any time?
Yes. You have a 30-day cooling-off period from your policy start date, or from when you get your policy documents (whichever is later), to change your mind. If you want to cancel within this time, we'll refund any premiums you've paid. Remember, there’s no cash value and, if you cancel your policy, you won't be able to make a claim.
If you want to cancel the policy after the cooling-off period ends, your premiums won’t be refunded. If you're thinking about cancelling your policy, call us on 0800 092 5367, or write to Aviva Life, Norwich BCC, PO Box 520, Norwich, NR1 3WG.