Make a glass claim
If your vehicle's glass is damaged - whether it's a chipped windscreen, broken side window or shattered rear glass - we're here to help. Starting your claim is quick and easy with our trusted vehicle glass specialists.
What happens when I click 'Make a glass claim'?
We'll redirect you to one of our trusted vehicle glass specialists to book an appointment online. You'll get their contact details during the booking process in case you need to contact them at any point.
Will a glass claim affect my No Claim Discount?
No, it won't but please note that an excess may apply, depending on your policy cover.
What should I do if my glass has already been repaired?
If your glass has been repaired, please call 0800 404 8891 to have a chat about your claim. Please note, we can only help on this number if the repair's been done already. Calls may be monitored or recorded. You can find full details, including any applicable limits, in your policy booklet.
What if my vehicle has Advanced Driver Assistance Systems (ADAS)?
Vehicles with ADAS features like Adaptive Cruise Control, Automatic Emergency Braking or Lane Keeping Assistance need specialist calibration after a windscreen replacement. Our trusted vehicle glass experts will do this for you at one of their sites.
Will original manufacturer parts be used?
The parts we use may be different from the original manufacturer's, but they'll be to equivalent quality standards.
Is it better to repair or replace my windscreen?
Repairing your windscreen is the best option as it helps to reduce your carbon footprint by avoiding energy-intensive processes involved in manufacturing the screen. Plus, repair excesses are usually lower, saving you money.
For more details about your coverage, please take a look at your policy wording.