I want to change my life insurance and/or critical illness cover

Before you continue

You may be able to change your existing policy to get the new cover that you need. Before applying to make these changes, it’s a good idea to read your policy conditions and policy schedule to check what options are available to you. You can find these in the Documents section of MyAviva.

You can use our change of cover request form to:

  • increase or reduce your cover amount
  • increase or reduce the term of your policy
  • remove any optional benefits
  • exercise the separation option (if applicable)

We’ll then send you a quote and any relevant documents to complete your request.

There are some policies that allow you to add optional benefits, such as premium protection, waiver of premium, or critical illness. If your policy says you can add benefits and want to do that, please contact us.

For tailored advice on making changes to an existing policy, you should speak to your financial adviser. If you don't have an adviser, MoneyHelper provides up-to-date resources to help you find regulated advisers at MoneyHelper.org.uk or call 0800 011 3797. Advisers may charge for their advice, but there are usually a number of ways to pay.

To make other changes or if you have any questions, you can use our chatbot.

Some policy changes may be subject to additional underwriting, which means we’ll need extra information from you before being able to give a quote. If that’s the case, we’ll be in touch to let you know what we need.

Depending on the change you want to make, we’ll either change your existing policy or give you a new, additional policy to run alongside it. If we do give you a new, additional policy, our current policy conditions will apply to it, and these may be different to the ones for your existing policy.

Please note: If you’ve made, or are planning to make, a claim for any benefit under your existing policy, then you may not be able to change your policy.

To make sure your data is protected, we may use outside agencies to check your identity. You can find more information about how we use your personal data in our Privacy Policy.