About us

What we do and who we are - It Takes Aviva

  • We’ve got more than 325 years of experience in the insurance market, so our customers can trust us just like their great grandparents did
  • In 2024 we paid out £29.3 billion in benefits and claims
  • We’re targeting Net Zero by 2040; when it comes to climate change, we mean businessFootnote 1

With you today, for a better tomorrow

For more than 325 years, we’ve been looking after our customers and helping them prepare for the unexpected – and we’ve picked up a thing or two along the way. We put our experience, ability, and knowledge to work, so our customers can live life at their own speed.

That’s why over 20 million people in the UK, Ireland, and Canada choose us – to protect what they have and to help them plan their future.

That future might seem a long way off, but the small steps you take now can make a big difference down the line – and even help you achieve your ambitions along the way too.

For every step you take, we’ll take one too. Together, we're here to support you on life's journey.

  • Count on us

    We paid out £29.3 billion in benefits and claims to our customers in 2024 Footnote [2]

  • Faster, happier, more productive

    We're committed to social action, climate action and being a sustainable business. In 2024 our colleagues spent 107,810 hours volunteering to support local communities. Footnote [2]  

  • Two eyes on the future

    Since 2019, we've invested £8.7 billion in sustainable assets, from low-carbon homes to windfarms. Footnote [2]

How we're making ourselves heard

We want a better tomorrow for our customers, but we’re not stopping there. We’re stacking up the bricks to build a brighter future for everyone – and we’re shouting at the tops of our voices about the things that matter to us.

While we’re working towards our Net Zero by 2040 ambition, we acknowledge that we have relationships with businesses and existing assets that may be associated with significant emissions. 

Sustainability matters

Aviva aims to be a sustainability leader in sustainability. In 2021, we were the first major insurance company in the world to announce our ambition to become Net Zero by 2040 Footnote [1], and we remain committed to our objectives.

Climate ready

We want to help the countries where our major businesses operate become climate ready. So, in 2024 we launched our third Climate-Ready Index, encouraging governments to enhance their climate policies and strategies. 

Social action

Aviva aims to help in building stronger, inclusive communities at local level via the Aviva Commmunity Fund and our partnerships with Citizens Advice, Money Advice Trust, Business in the Community, and other organisations.

We're committed to being a responsible business

We’re absolutely committed to being an ethical and responsible business and our approach has been recognised and accredited by two independent organisations, The Good Shopping Guide and The Good Business Charter. 

Which is perfect, because we want to be judged on what we do, not what we say.

The Good Shopping Guide Ethical Company Award

  • Recognises and rewards ethical business practices
  • Running for 20 years
  • Assesses companies using 25 different ethical criteria
  • Calculates an overall rating
  • Accredits the top third ranked companies in each sector
Good Shopping Guide – Ethical

The Good Business Charter

  • Reviews good business behaviours
  • Newly established
  • Assesses companies across ten key areas, including environmental responsibility, employee wellbeing, ethical sourcing, and paying fair tax
Good Business Charter – Accredited

Working with us

Our people matter to us, and we’ll never compromise on how we treat them. We offer flexible working, equal parental leave, and have been a real Living Wage employer since the programme began in 2005. 

We provide benefits to suit everyone and through our corporate responsibility programme, offer our people opportunities to volunteer, fundraise, and maximise charitable donations through schemes like Payroll Giving and Pennies for Good. 

Careers with us

The opportunities we offer are more exciting than skydiving through a thunderstorm. On your birthday. At midnight. 

Okay, maybe we’re exaggerating – but only a little.

Take the first step towards becoming part of the Aviva family.

Take the plunge and explore career opportunities with us

More about our UK business

Check out the details of all our business operations in the UK.