Help and support

Pension and Retirement

On hand to help with your pension and retirement questions

Let's see what we can do

We know pensions can be a tricky business – and that’s where we come in. Ask us questions, tell us your concerns and we’ll be able to help you understand your options. We’ve also brought together some articles which you may find useful.

Whatever it is, we’ll see what we can do to make things easier for you.

If you're a new customer...

If you're already a customer...

Manage your pension online

Log in to your MyAviva account to see your pension details and manage any changes. If you haven’t registered for an account yet, you’ll need your pension policy number to hand.

MyWorkplace

If you have a workplace pension with an account number starting with "GS", or a membership number starting with "F", register or log into MyWorkplace

Support with the cost of living

With the rising cost of living, we want our customers to feel supported. We've put together some practical tips and resources to help you stay on top of your finances.

Knowledge centres

Explore our curated collection of articles and guides, designed to provide you with in-depth insights and practical knowledge on a wide range of topics.

How to get started with your pension

Knowing you need to save for your future – that’s a given. But figuring out where to start can be the tricky part. So here are some things you might want to think about first.

Here when you need us most

What’s the difference between financial guidance and advice?

Financial guidance or advice can be a huge help when it comes to money matters. See how our experts can help you plan your retirement. 

Pension scams to look out for

With so many scammers around, there are things you can look out for to keep your hard-earned pension money safe.

Your pension when you die

The type of pension you have, any options you've chosen and whether or not you've made a will can all affect what happens to your pension when you die. 

Give our calculators a go

Let’s face it – understanding pensions and knowing how to take your money can be confusing. So let us clear things up for you. We’ll take you through your options and break things down with our handy tools.

Take a look at each stage of your pension journey

From the planning stages through to taking your money, we're with you every step of the way.

Contact us

Get instant support

Ask our chatbot for online help or to connect with our support teams