Tell us about the problem

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About you

Please enter the date in the format dd/mm/yyyy

Preferred contact method

How would you like us to contact you in response to the problem?

If you've chosen contact by email

We'll use this to discuss the problem with you, unless you choose otherwise

If you've chosen contact by phone

If you've chosen contact by post

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Details about the problem

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Does the problem relate to a claim?

Include dates, the names of people and suppliers involved, telephone numbers you've called and any additional information that may be helpful in investigating the problem

(Limit of 4,000 characters)

(Limit of 4,000 characters)

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