Notification that the policyholder has passed away

Please fill in our form and we'll get back to you

We typically reply within 24 hours.

Aviva, Aviva Gold and Aviva Platinum customers

Aviva, Aviva Gold and Aviva Platinum are the new names for Aviva Online and Aviva Premium.

If your policy number starts with ‘72’ or ‘73’, please visit Aviva, Aviva Gold and Aviva Platinum help and support instead of using the form below.

AvivaPlus customers

If your policy number starts with ‘MTM’ or ‘AVP’, please find the best way to contact us instead of using the form below.

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please visit our contact us page to find the relevant telephone number.

Policyholder details

Requester details

Are you the Executor

If you are not the executor please call us on 0345 030 7875.

Please tell us their full name and date of birth. If you are selling the vehicle, please put "N/A".

Contact information

Will the vehicle still be kept at the same address?

If the vehicle will still be kept at the same address, please put "N/A".

Would you prefer us to respond to you by email or by phone?

If you don't require a phone call, please put "N/A".

If there's nothing more you'd like to tell us for now, please put "No" or "N/A".

If there are no further policies that need updating, please put "No" or "N/A".

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.