If I miss an instalment payment, will this affect my credit score?
For Motor and Home polices, yes, it could affect your credit score. Each Credit Reference Agency calculates its own score using all information available which includes payment history.
Explore more frequently asked questions
Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.
Home insurance
Travel insurance
Health cover
Critical illness cover
Income protection
Aviva DigiCare+
Personal accident insurance
FAQ search tool
Not found the answer you need yet? If you have a particular question, try our FAQ search tool.