Health insurance customer enquiries

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How do I make a health insurance claim?

How to claim

I need to make a health insurance claim for myself

Start a new health claim

I need to update my existing health claim

Update an existing claim

I have a general health insurance enquiry or want to do something else

Make a general enquiry

I need to make a health insurance claim for someone on my policy

Start a new health claim

I need to update an existing health claim for someone on my policy

Update an existing claim

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Your health insurance questions answered

Frequently asked questions

Answering your FAQs about health insurance, to do with your and your family's cover, claims, pre-existing conditions, managing your policy and more.

Explore health insurance FAQs