Frequently Asked Questions
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If you're an existing customer with a Motor, Home or Travel policy, you can access your policy details on MyAviva
You should be able to self-service with MyAviva, however if you need support our Live Chat advisors are here to help.
To chat, simply log into MyAviva and follow the below steps:
- Click on the ''Profile'' button
- Click ''Chat now''
Please note Live Chat is subject to availability between the opening hours of Monday to Friday 8am - 8pm, Saturday - 8:30 - 5pm and Sunday 10am - 4pm.
If you don't yet have a policy with us, please use our contact details page to find the right number to call us on.
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