Death claim notification

If you need to make a claim, you can get the process started online.

To submit the form, please enable JavaScript on your browser.

Policy details (optional)

Policy numbers are normally 9 characters long. You can input more than one policy number.

Policy numbers are normally 9 characters long. You can input more than one policy number.

Deceased's details

Please give us details about the person who has died (the 'deceased').

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Please enter the date in the format dd/mm/yyyy

Details of the death

We will need to see the full death certificate showing the cause of death. Please send this in to us when you receive it.

Please share the details from the Death Certificate in the relevant fields below

Cause of death on death certificate:

Details of deceased's estate

An estate is what someone leaves behind when they die. It includes things like their property, assets and any financial holdings. The following questions help us work out who's responsible for dealing with the estate.

You might have one or more legal documents. This could include:

  • A Grant of Representation, which is a general term used to describe documents like a Grant of Probate, Certification of Confirmation, or Letters of Administration. 
  • A valid will, which is a document that has been signed, dated and witnessed.

Please call us on 0800 559 3126 if you require any assistance providing the information below.

Is the policy under trust?
Number of trustees (optional)

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

First Trustee's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Second Trustee's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

First Trustee's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Second Trustee's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Third Trustee's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Is probate being applied for?
Is there a valid will?
Number of Executors (optional)

Executor's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

First Executor's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Second Executor's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

First Executor's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Second Executor's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Third Executor's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Is there a surviving spouse or civil partner?

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Enter the child's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Did the deceased have any grandchilden?

Please share details of one of the grandchildren

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Are there any surviving parents?
How many parents?

Parent details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

First parent's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Second parent's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Enter details of any living children

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Did the deceased have any grandchilden?

Please share details of one of the grandchildren

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Are there any surviving parents?
How many parents?

Parent details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

First parent's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Second parent's details

Please enter the date in the format dd/mm/yyyy

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

Informant's details

The informant is the person notifying us of the death. Please give us your details and relationship to the deceased. If you're completing the form for the informant, please give their details and relationship to the deceased, not your own.

Is the person informing us of the death one of the names provided above?
Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.
Preferred method of contact
Is there anything else you want to tell us or think we need to know?
Do you, or anyone named above, have any additional support requirements you'd like to make us aware of?
Please let us know the additional support requirements you would like to make us aware of?

If there's nothing else, please skip this question

Customer declaration

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