I want to cancel my motor insurance policy before the renewal date

We're sorry to see you go

You must read our cancellation terms before completing the form to request cancellation.

When you ask us to cancel a policy on a given date, your insurance for all vehicles covered on that policy will finish on that day. This means that if you ask to cancel on the 3rd of the month, your insurance for all vehicles will finish at 23:59 on the 2nd and you'll no longer be insured on the 3rd.

If you're looking to stop your policy from renewing, please use our cancel policy at renewal form.

In some cases, you don't need to cancel and just need to use a different form:

Our administration fees

We charge administration fees under certain circumstances, as shown below. Please refer to your policy booklet for more details.

I want to... Fee
Cancel before cover has started No fee

Cancel after cover has started

£38*

*Plus Insurance Premium Tax at the appropriate rate.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

AvivaPlus customers

If your policy number starts with ‘MTM’ or ‘AVP’, please use this form instead of the one below.

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please go to our motor contact us page to find the relevant telephone number.

Your details

It’s important that you include this as it helps us identify your policy.

Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Please notify any permitted drivers of the vehicle(s) removed from cover they are no longer insured to drive such vehicle(s) under this policy.

Details of vehicle(s) removed from the policy will be passed to the Motor Insurance Database to show that Aviva are no longer insurer of such vehicle(s). The police actively use this database in an effort to reduce the number of uninsured drivers on the road.

It is an offence under the Road Traffic Act to use a motor vehicle on a public highway or other public place without adequate third party insurance.

If you proceed and complete this form, you agree to the terms of the cancellation.

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