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Car insurance

5 Star car insurance from £180

10% of customers paid this for standard cover*

Car cover that keeps you on the road

Whether you’re looking for comprehensive car insurance - or something simpler such as third party, fire and theft - we offer different levels of cover to give you peace of mind while you’re on the road.

With comprehensive cover, you’ll be protected against the costs of an accident – whether you were at fault or not.

Plus you’ll have access to a whole host of optional extras – such as breakdown cover and courtesy cars – to help you create the kind of car cover that suits you.

Why Aviva?

We’re always here to help, with extra savings and support, for when you need it most.

MultiCar discount

Save money when you insure more than 1 car on a single policy.

Save up to 20% online

23% of customers are expected to receive the maximum saving.**

24/7 claims line

We’re available to help you around the clock, 365 days a year.

What’s covered in your policy

We like to do things a little differently at Aviva. That’s why we want you to know everything about your policy before you take it out.

Here, you’ll find a summary of all the things that are included in your car insurance policy – and what’s not included in the standard cover.

So, with our comprehensive car insurance, you’re covered for theft, fire and damage to your vehicle, as well as:

  • Uninsured driver cover
    So you’re not left out of pocket if you’re in accident with an uninsured driver that wasn’t your fault.***
  • Personal belongings cover
    We’ll protect things such as personal computers and portable audio equipment up to £150.
  • Recovery transport
    We’ll make sure you can continue your journey if your car is not safe to drive – and get your car to a repairer – if you’re in an accident.
  • Windscreens, sunroofs and mirrors
    All glass in your vehicle is covered as standard – whether it needs replacing, or just a quick fix.
  • Mobile repair network
    We can arrange for a mobile repairer to visit you, at a convenient time and location, for many cosmetic and body repair claims, on cars over 3 years old.****
  • Quality guarantee
    For the life of your policy, we make sure that work done by our approved repairs is always up to scratch.*****

All this and you can take control of any costs you might have to cover by setting your own excess limits – from £150 to £1,050.
For more details and the full list of what’s covered in your policy, see our summary of cover.

What’s not covered in your policy

There are always some things that we won’t be able to cover – usually in situations where it’s difficult to know why something’s gone wrong, and who may be at fault.

Some of these things are:

  • Electrical breakdown
    That’s any problems with the onboard computers in your car – as well as electrical components.
  • Tyres
    Any punctures, cuts or bursts – including those caused by braking.
  • Resale value
    We can’t cover you for any loss in value of your car after repair.

You’ll find full details of what’s not covered in the Motor Insurance Policy Booklet PDF (498KB).

Car insurance extras

Breakdown extras

Get roadside help with recovery, at home and onward travel options.

Protected no claim discount

Your premium won’t increase as a direct result of your claim when you renew, if you make one claim.

Motor legal

Expert legal support when you need it most.

Courtesy car

Fast access to a replacement vehicle, with standard and enhanced options available.

Foreign use

Get cover on your European holiday, so wherever you are, you’re protected.

Physiotherapy

Get help on the road to recovery after an accident with expert physiotherapy treatment.

Personal accident

Cover for serious injury to you or your partner as a result of an accident.

Our car insurance is rated 5 Star by Defaqto

And if you want to know what our customers think, you can read their reviews here.

Already have a policy with us?

As an existing customer you could get 20% off your car insurance when you buy a new car insurance policy.^ Go to MyAviva to get started.

Log in/Register

MultiCar cover

Looking to insure more than 1 car? You could save money on your policy with our MultiCar discount.

More about MultiCar

Other types of cover

Short-term car insurance

Planning a trip and want to share the drive? Get insured to drive someone else’s car for 1-28 days.

Learner car insurance

Want to practice your driving in someone else’s car? 
Get covered while you learn, from 1 day to 3 months.

Third party, fire and theft cover

Simple and straightforward cover if you have an accident that wasn’t your fault. For cars worth under £5,000.

Questions about car insurance

What’s the difference between comprehensive and third party, fire and theft car insurance?

Comprehensive car insurance covers you for more scenarios than any third party, fire and theft insurance.

With comprehensive cover, we’ll make sure your car is repaired if it’s damaged if you’re in an accident – whether you were at fault or not. You’ll also be covered against any injury caused to someone else or damage to their vehicle or property.

Third party, fire and theft insurance is available for cars worth under £5,000.

It only covers injury or damage to other parties involved in a crash but it will still protect your vehicle from damage caused by fire or theft.

Am I insured to drive someone else’s car using this policy?

If you choose comprehensive cover you’ll be insured to drive another person’s car – but only up to the limits of third party insurance. Please see policy booklet for full exclusions.

This means that if you have an accident in someone else’s car, we’ll only cover the costs of the other person and vehicle – and not you and the car you’re driving.

What information do I need to start a car insurance quote?

Before you start your car insurance quote, make sure you’ve got the following details to hand.

Car details

First, we need to know your car’s number plate. It’s not absolutely essential, but it will save you time if you can provide this.

You’ll also need to let us know about any modifications to your car.

No claim discount (NCD)

For an accurate quote, you’ll need to tell us the number of years you’ve had a continuous no claim discount. You should be able to get this information from your current car insurance provider.

Your licence details

We’ll need to know the type of licence you have and how long you’ve had it.

Claims, accidents or convictions

We’ll need to know the date and type of any accidents you’ve had in the last 4 years. For example, if the accident was your fault, or someone else’s.

You’ll also need to let us know about any driving convictions you’ve incurred in the last 5 years.

You’ll need to provide this information for any additional drivers you want to add to your policy.

Details of any other drivers

You’ll need the full names of any other drivers you’d like to add to the policy.

How do I insure more than 2 cars?

You’ll need to call us on 0800 001 4002 if you’d like to get a car cover quote for more than 2 cars.

Lines are open Monday to Friday 8am-8pm, Saturday 9am-5pm, Sunday and Bank Holidays 10am-4pm. Calls may be recorded and/or monitored.

What our customers think

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.5 / 5 from 6621 customer reviews

Rating breakdown

6621 reviews

  • 5 stars awarded by 4795 reviewers
  • 4 stars awarded by 1180 reviewers
  • 3 stars awarded by 213 reviewers
  • 2 stars awarded by 125 reviewers
  • 1 stars awarded by 308 reviewers

These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Our 3 most recent reviews

Read all 6621 reviews

Rated 4.5/5 based on 6621 customer reviews

FERREIRA gave this product an overall rating of 5 / 5

Great price

The best insurance company you can have. The best insurance company you can have. I believe it is not easy to find better .

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

FERREIRA

russmk gave this product an overall rating of 5 / 5

Great service

called helpline and the guy who answered was very helpful and made the purchase very easy.

I would recommend Aviva to a friend

By:
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

russmk

redmick gave this product an overall rating of 5 / 5

i left aviva last year,but have come back as they offer very good european cover which some other companies dont

this is important as I take our car abroad every year with aviva there is no extra cost

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

redmick

Advice for drivers

Car cover price explained

Different factors impact the price of your car insurance.

Understand no claim discount

Find out how to get rewarded for driving safely.

How to report an accident

Find out when and how you should report a car accident.

See more advice

Still need some help?

Ask a question

If you can’t find the information you’re looking for, our Chatbot is here to help answer any questions you have.

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Call us

If you have any questions or queries, or you’d just like to know more about car insurance, get in touch with us and we’ll be happy to help.

Call us on

0800 001 4002

Monday to Friday
8.00am - 8.00pm
Saturday
9.00am - 5.00pm
Sunday and bank holidays
10.00am - 4.00pm

For our joint protection, telephone calls may be recorded and/or monitored.

*10% of customers buying comprehensive car insurance with us from November 2016 to January 2017 paid this price or less for our standard cover (excluding optional extras). Priced individually.

**Discount depends on individual circumstances and does not apply to optional extras. Minimum price applies.

***You’ll need to provide us with details of the other vehicle and driver.

****Mobile service depends on nature of damage and availability. Not suitable for structural or mechanical damage.

*****Wear and tear isn’t covered and vehicles must be kept roadworthy.Parts are covered for the length of the guarantee given by the part manufacturer or supplier.

^Discount doesn’t apply to optional covers. Existing car and van customers aren’t eligible as they receive a MultiCar discount instead when they add a car to their existing policy. Discount might be removed or changed at any time.