Accessible for everyone
Our digital and online services are for everyone – with no exceptions.
We’ve made sure that there’re plenty of options to support you using our website or our apps and they’re all laid out in our accessibility guidance.
We think we got it covered for everyone – but if you need to talk about your experience, drop us a note at help@aviva.com
See how we stack up against the competition
Defaqto is a place where customers can go for independent and impartial info on companies that provide financial services. They use a star rating to help people make informed decisions about the services they choose to buy.
Discover all about who they are, what they do, and how they calculate their star ratings – and find out what rating we’ve been awarded.
Hint: If we were counting them on our fingers, we’d need to use our thumb.
Products, useful tools and information
Privacy Policy
Protecting your information is at the heart of our business. Here you'll find details of the type of personal information we ask for, as well as how we use and store it.
Cookie policy
Find out how we collect and use your data.
Accessibility
Whatever your needs, we want to make it as simple as possible for you to use our website and services. Take a look at our accessibility options here.
Digital terms and conditions
We want everyone to have fair access to our digital services. Here you'll find the terms and conditions of use for our websites, including Aviva.co.uk and MyAviva.
Our Defaqto rating
Have you noticed our 5 Star ratings from Defaqto? Here you can find our all about Defaqto, how the ratings are decided and which of our products have been awarded top marks.